Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate housing repairs and refurbishments while managing schedules and ensuring timely service delivery.
- Company: Join Templer HomeBuild, a diverse and inclusive employer committed to equality.
- Benefits: Enjoy 31 days holiday, pension contributions, life insurance, and training opportunities.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be the key player in enhancing community living through effective planning and scheduling.
- Qualifications: Experience in planning/scheduling and strong IT skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Our planning and scheduling team are integral to the successful operation of the Asset Management contract we deliver to Teign Housing. Based in Newton Abbot, the Planner/Scheduler will work within a fast‑paced environment, meeting SLAs and KPIs to provide high‑quality housing repair and refurbishment services.
Benefits:
- Employer pension contribution up to 5%
- 31 days paid holiday (including bank holidays) – purchase up to 5 days or sell up to 3 days per year
- Annual pay reviews
- Life insurance
- Enhanced maternity/paternity pay
- Training and development opportunities
- Trade discounts from preferred suppliers
- Access to the Lighthouse Construction Industry Charity for health, wellbeing, free legal and financial advice
The Planner/Scheduler role:
You will receive calls and emails regarding the organisation and booking of residential repairs and minor refurbishment works on Teign Housing properties. You will also make outbound calls to residents to book essential compliance testing (gas, mechanical and electrical). In both streams you will liaise with residents and operational trade teams to deliver the best service.
Use the dynamic scheduling system to manage operative diaries, ensuring all works are carried out efficiently, within agreed timescales (SLAs) and keeping operatives fully utilised. Manage day‑to‑day work, handle emergencies and exceptions to deliver appropriate service to residents. Act as the first point of contact for customers and trade operatives, providing effective and swift resolutions. Enter accurate and complete notes for each job/task into the system to support contract performance tracking.
What will you bring as a Planner/Scheduler?
- Demonstrable planning/scheduling experience, ideally from a fast‑paced, high‑volume telephone environment. Housing repairs experience is an advantage.
- Strong IT skills (Microsoft Office) and the ability to learn new systems and follow processes consistently.
- Excellent communication skills, ownership and accountability, with a decisive character.
- Proactive and able to use initiative.
- Determined, resilient and motivated, able to achieve targets independently and as part of a team.
Equal Opportunity:
Templer HomeBuild is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different.
Criminal Record Check:
The successful applicant will be required to complete a criminal records check. We comply fully with the Rehabilitation of Offenders Act 1974 (Exceptions) Order and the Disclosure and Barring Service (DBS) code of practice.
Planner/Scheduler employer: Templer Homebuild
Contact Detail:
Templer Homebuild Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner/Scheduler
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get that chance to chat with potential employers, make sure you can clearly explain why you're the perfect fit for the Planner/Scheduler role. Keep it concise and engaging!
✨Tip Number 3
Stay organised! Use a planner or digital tool to keep track of your applications, interviews, and follow-ups. This will help you stay on top of things and show employers that you’re proactive and detail-oriented.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our awesome team at StudySmarter!
We think you need these skills to ace Planner/Scheduler
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Planner/Scheduler role. Highlight your planning and scheduling experience, especially in fast-paced environments, to show us you’re the right fit!
Show Off Your IT Skills: Since strong IT skills are a must, don’t forget to mention your proficiency with Microsoft Office and any other relevant systems. We want to see how tech-savvy you are!
Communicate Clearly: Your communication skills are key in this role, so make sure your application is clear and concise. Use straightforward language and structure your thoughts well to impress us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Templer Homebuild
✨Know Your Stuff
Make sure you understand the ins and outs of the Planner/Scheduler role. Familiarise yourself with the key responsibilities, like managing operative diaries and handling emergencies. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since you'll be the first point of contact for customers and trade operatives, it's crucial to demonstrate your excellent communication skills. Practice articulating your thoughts clearly and concisely, and be ready to discuss how you've effectively resolved issues in the past.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like managing a last-minute scheduling conflict or dealing with an unhappy resident. Think of examples from your previous experience where you successfully navigated similar challenges, showcasing your proactive approach and problem-solving skills.
✨Highlight Your IT Proficiency
As the role requires strong IT skills, especially with Microsoft Office and dynamic scheduling systems, be prepared to discuss your technical abilities. Mention any relevant software you've used and how quickly you can adapt to new systems, as this will reassure them of your capability to handle the job efficiently.