Lead how we unlock value and drive smarter ways of working
AtTeign Housing, we’re on a mission to deliver homes people love, from a landlord you can trust.
To help us get there, we’re looking for an exceptional Head ofIT & Business Improvementa strategic leader who can connectdigital, data, and changeto deliver real, measurable impact for our customers and colleagues.
Why this role matters
This is ahigh-impact leadership roleat the heart of our transformation agenda. You’ll shape how we:
- Driveefficiency and value for money
- Usedata and insight to improve decision-making
- Deliverdigital innovation and modern services
- Embed a culture ofcontinuous improvement
You’ll lead a diverse portfolio from ICT and data to programme delivery and business analysis ensuring everything we do creates meaningful business value.
What you’ll be doing
Strategic leadership & transformation
- Lead the organisation’sBusiness Change Strategyaligned to corporate priorities
- Advise the Executive Team and Board on digital, data, and efficiency opportunities
- Champion a culture ofinnovation, insight and continuous improvement
Digital & ICT leadership
- Set direction forsecure, resilient, future-focused technology services
- Shape digital strategy includingautomation, integration, cloud, and AI
- Ensure strong governance, performance, and value from ICT services
- LeadBusiness Intelligence, data governance and analytics
- Build adata-driven cultureand improve data literacy across teams
- Turn insight into action to improve performance and outcomes
- Oversee the organisation’schange portfolio and programme governance
- Ensure projects are prioritised, aligned and deliver measurable results
- Maintain strong oversight of risks, dependencies, and benefits realisation
Business improvement & efficiency
- Lead end-to-endprocess redesign and service improvement
- Develop and manage anorganisation-wide efficiency pipeline
- Lead multidisciplinary teams across ICT, BI, and change functions
- Build strong partnerships across the organisation and with external stakeholders
- Create a high-performing, inclusive culture aligned to our values
What you’ll bring
We’re looking for astrategic, forward-thinking leaderwho thrives on complexity and delivers results:
Experience & expertise
- Senior leadership experience inbusiness transformation, digital, or data
- Proven track record deliveringchange portfolios and efficiency programmes
- Experience overseeing ICT, BI, or digital functions
- Strong understanding ofprogramme governance, benefits realisation, and value-for-money
- Demonstrated success influencing atExecutive and Board level
Skills that set you apart
- Strategic thinker with the ability to turn vision into delivery
- Excellent stakeholder engagement and influencing skills
- Ability to translate complex technical concepts into clear business value
- Data-driven decision maker with strong analytical capability
- Skilled at managing competing priorities and organisational dependencies
Your style
- Collaborative, inclusive, and values-led
- Curious, innovative and outcome-focused
- Resilient and adaptable in a fast paced environment
- Passionate about improving services and delivering social impact
Our values (and how we work)
At Teign Housing, we don’t just focus on what we do — but how we do it:
- We are One Team
- We are Friendly
We are committed to creating a workplace where everyone feels included, valued and able to thrive.
- Astrategic leadership roledriving real organisational change
- Opportunity to leaddigital, data, and transformation at scale
- A purpose-driven organisation focused oncustomers and communities
- Flexible working and a strong focus on wellbeing
- 25 days’ annual leave plus bank holidays
- Discretionary festive leave
- Generous employer pension contribution of up to 15%, plus death in service
- Private healthcare membership (if applicable)
- Salary sacrifice scheme (optional)
- Reimbursement of professional membership fees
- Employer contributions towards gym membership and eye examinations for those who use computers regularly as part of their work
- Up to 25% off selected O2 airtimecontracts
- Training opportunities
- Employee assistance programme provided by Health Assured
- Westcountry savings and loans scheme
- Recognition for long service (if applicable)
- Cycle to Work and electric vehicle schemes
