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- Tasks: Help create vibrant communities and support residents in their homes.
- Company: Teign Housing, a purpose-driven social landlord with a mission to provide quality homes.
- Benefits: Generous leave, pension contributions, private healthcare, and flexible working options.
- Other info: Join a dynamic team committed to equality and diversity.
- Why this job: Make a real impact in people's lives while enjoying a supportive team environment.
- Qualifications: Experience in social housing and strong relationship-building skills.
The predicted salary is between 36000 - 60000 £ per year.
Help us turn great homes into great places to live. At Teign Housing, we’re driven by a simple but powerful mission: to provide good quality homes for our residents and rewarding, flexible careers for our people. As a thriving social landlord with over 200 dedicated professionals across Teign Housing and Templer Home Build, we proudly own and manage more than 4,000 homes across Teignbridge, the South Hams, East Devon, Mid Devon, West Devon, and Exeter. We don’t just offer housing—we create communities. Our commitment goes beyond bricks and mortar. We deliver high-quality homes and personalised support that empower individuals and families to thrive.
Why Work With Us?
- Be part of a purpose led organisation making a real impact
- Join a supportive, forward-thinking team
- Enjoy career flexibility, growth, and meaningful work
We believe everyone deserves a safe, affordable, and welcoming place to call home. If you share our passion for building vibrant communities and delivering services that truly matter, we’d love to hear from you. We’re now looking for a Community Housing Officer to join our dynamic team. Bring your skills, your ideas, and your drive—and help us shape the future of housing in Devon.
About the Community Housing Officer role
Helping us deliver cleaner, greener and safer neighbourhoods, you will undertake regular inspections of our estates and actively address any property condition concerns, antisocial behaviour or breaches of tenancy condition. You will carry out two yearly Keeping In Touch Visits with residents in their home. You will be pivotal in working towards keeping the company compliant, by helping our repairs company to access properties for appointments such as gas safety tests, electrical safety tests and other statutory repairs and works required. You will be providing community charters and events for the residents in your area. You will assist our Lettings Co-ordinator, by completing viewings and sign ups for new residents and you will assist the rents team with home visits, plus many more tenancy management tasks.
Alongside sound experience of social housing, you should bring a proven ability to build good relationships with diverse customers and a demonstrable flair for meeting stretching targets. This is an extremely varied role, where no two days are the same, therefore being able to prioritize and being adaptable are crucial in this role. If you’re familiar with housing legislation, so much the better, but it’s your diplomacy, determination, desire to work in a supportive role, and talent for problem-solving that will make the difference every day.
As an Investor in People Platinum organisation, you will be joining a company that creates a supportive high-performance culture. You can also expect to enjoy an excellent benefits package, including:
- 25 days annual leave + bank holidays
- Discretionary Leave between Christmas and the New Year period
- Generous employer contributions towards your pension (including death in service), any employee who increases their contribution to 5% or above will receive an employer contribution of one and a half times their contribution up to a maximum employer contribution of 15%
- Private Health Care membership (if applicable)
- Flexible Agile Working
- Salary Sacrifice Scheme (optional)
- Reimbursement of the cost of a professional membership fee
- Employer contributions towards gym membership
- Employer contribution every two years towards eye examination for those who use computers significantly as part of their work
- Up to 25% off selected O2 airtime contracts
- Microsoft Home Use Programme available to all staff
- Employee Assistance Programme provided by Health Assured
- Westcountry Savings and Loans Scheme
- Recognition for Long Service (if applicable)
If you believe you’re the right person for our Community Housing Officer role, please apply using our online application form. Teign Housing is committed to its policy on equality and diversity and we welcome applications from all sections of the community. Registered charity no. 1112196.
Community Housing Officer in Exeter employer: Templer Homebuild Ltd
Contact Detail:
Templer Homebuild Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Housing Officer in Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Teign Housing. Understand their mission and values, and think about how your skills can help them create vibrant communities. This will show you’re genuinely interested and ready to contribute.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to community housing and your experience. Think about specific examples where you've made a difference in a community or resolved issues effectively. This will help you stand out as a candidate.
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for community housing shine through. Talk about why you care about creating safe and welcoming homes, and how you can help Teign Housing achieve its goals. Passion is contagious!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Community Housing Officer in Exeter
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for community housing shine through! We want to see how much you care about creating great places to live and how your values align with ours.
Tailor Your Experience: Make sure to highlight your relevant experience in social housing. We’re looking for specific examples of how you've built relationships with diverse customers and tackled challenges in previous roles.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you can bring to the Community Housing Officer role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team.
How to prepare for a job interview at Templer Homebuild Ltd
✨Know Your Community
Before the interview, take some time to research the communities Teign Housing serves. Understand the unique challenges and opportunities in those areas. This will show your genuine interest in the role and help you connect your experiences to their mission of creating vibrant communities.
✨Showcase Your Relationship-Building Skills
As a Community Housing Officer, building relationships is key. Prepare examples from your past experiences where you've successfully engaged with diverse customers or resolved conflicts. Highlight your diplomacy and problem-solving skills to demonstrate how you can foster positive interactions within the community.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your ability to handle various situations, such as dealing with antisocial behaviour or property condition concerns. Think through potential scenarios beforehand and outline your approach to resolving them, showcasing your adaptability and prioritisation skills.
✨Emphasise Your Commitment to Compliance
Familiarity with housing legislation is a plus, but what’s more important is your commitment to compliance and safety. Be prepared to discuss how you would ensure properties meet safety standards and how you would work with repairs teams to facilitate necessary inspections and tests.