Operations Manager

Temple University's Division of Student Affairs is searching for an Operations Manager. Becoming part of the Temple family provides access to a hybrid work schedule, comprehensive benefits, and opportunities for growth. Salary range: $47,000 - $50,000.

Responsibilities

• The Operations Manager oversees event reservations, operations, and facility coordination for the Howard Gittis Student Center (HGSC) and additional campus locations, ensuring seamless execution of events for student organizations, university departments, schools, and external clients.
• Reporting to the Assistant Director, Events, this role integrates event management, facility oversight, and student staff supervision to enhance customer service and operational efficiency.
• Responsibilities include event scheduling, logistical planning, coordination of auxiliary services, on-site event oversight, facility management, and compliance with university policies and safety standards.
• Supervises student event staff, manages billing and financial reconciliation, and contributes to strategic planning initiatives.
• Available to work flexible shifts, including evenings and weekends, based on event schedules.

Required Education and Experience

• Bachelor's degree
• At least one year of experience working in Student Center Operations, Hospitality, Conferences and Event Services or related field. An equivalent combination of education and experience may be considered.

Preferred Experience

• Previous work within a university environment.

Required Skills and Abilities

• Excellent interpersonal skills, along with the ability to effectively interact with a diverse population of students and staff.
• Demonstrated customer service and organizational skills.
• Proficiency in Microsoft Office Suite and Windows OS.
• Ability to handle confidential matters with discretion.
• Demonstrated ability to set priorities, coordinate multiple projects, and meet deadlines in a fast-paced environment.
• Excellent organizational skills and the ability to work independently and efficiently.
• Ability to translate and communicate the mission of a complex, urban university.
• Ability to persuasively represent University goals to various constituency groups.
• Must be able to work flexible shifts between 6am-12am as well as weekends when needed.
• Intensive concentration and excellent listening skills.
• Ability to multi-task and focus on completion of tasks and objectives while under stress of demanding work schedule.
• Must maintain a positive and objective approach and attitude, even when confronted with difficult situations.

Compliance and Equality

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Additional Information

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

Temple University’s Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. For a copy of the report, contact Temple University's Public Safety Services at 215-204-7900.