Lead Administrative Specialist

Lead Administrative Specialist

Full-Time 21.63 - 24.6 £ / hour (est.) No working from home possible
Temple University

At a Glance

  • Tasks: Support admissions processes and enhance student engagement for the Post-Baccalaureate Program.
  • Company: Join Temple University's Kornberg School of Dentistry, a leader in dental education since 1863.
  • Benefits: Enjoy full medical coverage, paid time off, tuition remission, and a generous retirement plan.
  • Other info: Collaborative culture with opportunities for professional growth and development.
  • Why this job: Make a real difference in students' lives while working in a dynamic educational environment.
  • Qualifications: 3+ years of relevant experience; a Bachelor's degree is preferred.

The predicted salary is between 21.63 - 24.6 £ per hour.

Temple University\'s Kornberg School of Dentistry is searching for a Lead Administrative Specialist!

As the second-oldest dental school in the U.

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Kornberg School of Dentistry upholds a legacy of innovation in dental education, research efforts, community service and pioneering healthcare services.

Founded in 1863, Kornberg remains a pillar in the dental community.

We have more than 7,000 alumni currently redefining the field of oral health around the world.

In 2023, the school proudly celebrated its 160th Anniversary.

Kornberg supports health and wellness through a range of diverse educational programs and comprehensive patient services.

Our students become dedicated and ethical professionals who honor the traditional models of dental care while staying focused on discovering new ones.

We train the experts who lead the field.

Our renowned faculty and staff provide students with a wealth of opportunities and resources, including smart classrooms, digital dentistry labs, clinics and a preclinical lab that emphasizes collaboration.

Students pursue postbaccalaureate, predoctoral, continuing education and advanced education in general dentistry programs.

  • Become a part of the Temple family and you will have access to the following:
  • Full medical, dental, vision coverage
  • Paid time off
  • 11 Paid Holidays
  • Tuition remission – eligible employees and their dependents can obtain a degree TUITION FREE

• A generous retirement plan and so much more!

SALARY RANGE

A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant\'s education and experience, all relevant internal equity considerations, department budget, and funding source.

Position Summary

The Office of Admissions for the Kornberg School of Dentistry is seeking a Lead Administrative Specialist to assist in the day to day administrative functions of the admissions process, specifically for our Post Baccalaureate Program.

The Lead Administrative Specialist will provide administrative, operational, and student-facilitating support in collaboration with the Director of the Post-Baccalaureate Program.

This position will play a key role in supporting the increased program enrollment, improving student engagement, streamlining administrative processes, and assisting with program operations from recruitment through student completion.

The incumbent will serve as a primary support resource for the Director of the Post-Baccalaureate Program and collaborate with admissions, faculty, student affairs staff, and prospective students to ensure efficient program operations and a positive student experience.

Required Education And Experience

At least 3 years of directly related experience. An equivalent combination of education and experience may be considered.

Preferred Education And Experience

Bachelor\'s Degree preferred.

  • Required Skills And Abilities
  • Must be able to work with a diverse populations of students, faculty, staff, and other external contacts.
  • Must have great attention to detail and sound judgments with the ability to make independent decisions.
  • Must have excellent written and verbal communication skills and organizational and interpersonal skills.
  • Must be capable of organizing and maintaining large quantities of information.
  • Excellent customer services skills with the demonstrated ability to calmly handle various complaints, problems, and questions.
  • Ability to multitask, prioritize work, and make independent decisions for non-competitive issues.

Essential Duties

  • Program Operations & Administrative Support
  • Support daily administrative operations of the Post-Baccalaureate program.
  • Maintain student records, enrollment tracking systems, and program documentation.
  • Coordinate scheduling for workshops, meetings, orientations, and student programming.
  • Assist with preparation and distribution of program communications, materials, and reports.
  • Monitor and organize digital records, forms, and shared departmental resources.
  • Support handbook updates and policy documentation in collaboration with the Director of the Post-Baccalaureate Program
  • Monitor and maintain the newly established program learning management system (LMS) page, on Canvas, ensuring timely updates to resources, announcements, and course-related materials.
  • Enrollment & Recruitment Support
  • Assist with increased enrollment initiatives and applicant communication workflows to insure maintained program student enrollment.
  • Coordinate prospective student outreach and follow-up communication.
  • Support admissions-related events, information sessions, and recruitment activities.
  • Monitor and support virtual Post-Baccalaureate Admissions sessions, including management of Zoom logistics and breakout rooms.
  • Track applicant and enrollment data to support outcomes assessments, reporting, and strategic planning.
  • Help maintain organized systems for application materials, onboarding documents, and enrollment status tracking.
  • Create yearly incoming class profile including DAT, GPA, etc.
  • Student Engagement & Support
  • Serve as an additional point of contact for current and prospective Post-Baccalaureate students.
  • Assist students with program-related questions and administrative processes.
  • Coordinate attendance tracking and engagement reporting for student events, workshops, and support programming.
  • Monitor attendance for student resource sessions and academic support initiatives throughout the academic year.
  • Coordinate collection and distribution of student letters of support and recommendation materials to appropriate contacts at prospective dental schools.
  • Compliance & Academic Support
  • Monitor completion of compliance and onboarding requirements necessary for entry into clinical coursework and related academic activities.
  • Assist students with completion and submission of required program and clinical documentation.
  • Maintain accurate records related to compliance training, onboarding requirements, and student eligibility tracking.
  • Data, Reporting & Process Improvement
  • Develop and maintain spreadsheets, dashboards, and tracking systems related to enrollment and student participation.
  • Maintain and update Post-Baccalaureate student outcome data, including matriculation, academic performance, and program success metrics.
  • Generate reports related to attendance, enrollment trends, program outcomes, and operational performance.
  • Create statistical summaries and data reports to support program assessment, strategic planning, and accreditation-related initiatives.
  • Identify opportunities to improve administrative workflows and student-facilitating processes.
  • Assist with implementation of digital tools and process automation initiatives.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs.

The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance

Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution.

Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

Temple University\'s Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety.

Go here to review: may request a copy of the report by calling Temple University\'s Department of Public Safety at 215- 204-7900.

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Lead Administrative Specialist employer: Temple University

Temple University’s School of Pharmacy is an exceptional employer, offering a vibrant work culture that prioritises collaboration and community engagement. Employees benefit from a comprehensive package that includes full medical coverage, generous paid time off, and tuition remission, fostering both personal and professional growth. Located in a dynamic educational environment, this role provides unique opportunities to make a meaningful impact through alumni and development fundraising.

Temple University

Contact Details:

Temple University Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Lead Administrative Specialist

Get Involved with Local Health Initiatives

Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Temple University.

Tap into Professional Associations

Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.

Stay Updated with Industry Trends

Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Temple University.

Apply Through Our Website for Better Visibility

When you find roles that excite you, especially at places like Temple University, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.

We think you need these skills to ace Lead Administrative Specialist

Administrative Support
Organisational Skills
Attention to Detail
Communication Skills
Customer Service Skills
Multitasking
Data Management

Some tips for your application 🫡

Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Temple University.

Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Temple University.

Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Temple University. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!

Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Temple University. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.

How to prepare for a job interview at Temple University

Showcase Your Administrative Skills

In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.

Know Your Regulations

Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.

Prepare for Scenario Questions

Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.

Align Your Goals with the Organisation

As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Temple University’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!