Senior Director for Operations, Quality, and Compliance (SDOQC)

Senior Director for Operations, Quality, and Compliance (SDOQC)

Full-Time 150000 - 150000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead quality, compliance, and accreditation efforts across all LKSOM campuses.
  • Company: Join Temple University's Medical Education division and be part of a vibrant community.
  • Benefits: Enjoy full medical coverage, paid time off, tuition remission, and a generous retirement plan.
  • Other info: Hybrid work arrangement available, promoting work-life balance.
  • Why this job: Make a significant impact on educational quality and compliance in a dynamic environment.
  • Qualifications: Master's degree and 2 years of relevant experience in higher education or medical education.

The predicted salary is between 150000 - 150000 £ per year.

Temple University's Medical Education division is searching for a Senior Director for Operations, Quality, and Compliance (SDOQC). Become a part of the Temple family, and you will have access to the following:

  • Full medical, dental, and vision coverage
  • Paid time off
  • 11 Paid Holidays
  • Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE
  • A generous retirement plan and so much more!

Salary Grade: T29

Pay Range: $124,630-$150,000 annually

Position Summary

The Senior Director for Operations, Quality, and Compliance (SDOQC) serves as the school wide administrative and strategic leader for quality, regulatory compliance, and accreditation across all LKSOM campuses, including the primary North Philadelphia campus and all regional and affiliate sites. This role operates in close partnership with executive leadership to set vision, drive strategy, and ensure the integration of quality and compliance practices across the institution's educational and operational infrastructure.

The Senior Director provides overarching leadership for the development, implementation, and continuous refinement of institutional policies, procedures, and performance assessment frameworks. This position is accountable for establishing a comprehensive quality management system that includes audit functions, risk mitigation strategies, data analytics, and continuous improvement initiatives, ensuring alignment with LCME standards and all applicable federal, state, and accrediting body requirements.

As the institutional lead for accreditation, the Senior Director oversees all aspects of LCME preparation and ongoing compliance, including directing the Institutional Self-Study process, coordinating cross-functional committees, managing timelines, and ensuring the accuracy and completeness of all required submissions. The role maintains deep subject matter expertise in accreditation standards and serves as the primary advisor to senior leadership on emerging regulatory risks and opportunities.

In collaboration with Senior Associate Deans and departmental leadership, the Senior Director drives strategic and operational planning for quality and compliance across the Department of Medical Education. This includes leading enterprise-wide initiatives to embed a culture of quality, advancing process improvement efforts, developing and executing corrective action plans, and ensuring measurable outcomes across all programs and campuses. The role also ensures timely and accurate submission of all required reports and data to accrediting bodies, including LCME and AAMC, and partners with academic and administrative units to sustain accreditation readiness and institutional excellence.

Required Education And Experience

Master's degree and at least 2 years of directly related experience in a higher education and/or medical education environment. An equivalent combination of education and experience may be considered.

Required Skills And Abilities

  • Regulatory Knowledge: Deep understanding of LCME standards, relevant laws, regulations and guidelines, and other industry-specific rules.
  • Leadership and Project Management: Ability to lead and direct teams, oversee complex programs, and influence stakeholders across different departments.
  • Analytical and Investigative Skills: Strong ability to conduct internal audits, investigate incidents, evaluate findings, and develop effective corrective actions.
  • Strategic Thinking: Capacity to contribute to the organization's strategic planning by proactively assessing the compliance culture and identifying opportunities for improvement.
  • Interpersonal and Communication Skills: Excellent communication skills for collaborating with diverse teams, providing guidance to staff, and reporting to senior leadership.

This position requires a background check. This position is assigned a hybrid work arrangement (on-campus and remote), the duration of this hybrid work arrangement is at the discretion of Temple University and the Department.

Temple University values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by law.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety.

Senior Director for Operations, Quality, and Compliance (SDOQC) employer: Temple University

Temple University is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With comprehensive benefits including full medical coverage, generous paid time off, and tuition remission for employees and their dependents, Temple fosters an environment where staff can thrive both personally and professionally. The hybrid work arrangement allows for flexibility, making it an ideal workplace for those seeking meaningful and rewarding employment in the heart of North Philadelphia.

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Contact Details:

Temple University Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Director for Operations, Quality, and Compliance (SDOQC)

Get Involved with Local Health Initiatives

Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Temple University.

Tap into Professional Associations

Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.

Stay Updated with Industry Trends

Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Temple University.

Apply Through Our Website for Better Visibility

When you find roles that excite you, especially at places like Temple University, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.

We think you need these skills to ace Senior Director for Operations, Quality, and Compliance (SDOQC)

Regulatory Knowledge
Leadership
Project Management
Analytical Skills
Investigative Skills
Strategic Thinking
Interpersonal Skills

Some tips for your application 🫡

Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Temple University.

Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Temple University.

Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Temple University. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!

Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Temple University. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.

How to prepare for a job interview at Temple University

Showcase Your Administrative Skills

In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.

Know Your Regulations

Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.

Prepare for Scenario Questions

Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.

Align Your Goals with the Organisation

As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Temple University’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!