At a Glance
- Tasks: Welcome patients and manage a busy phone system while booking appointments.
- Company: Join a supportive healthcare team dedicated to patient care.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Experience with EMIS and Anima is a plus, but not required.
- Why this job: Make a difference in patients' lives while developing valuable skills.
- Qualifications: Great communication skills and ability to multitask in a fast-paced setting.
The predicted salary is between 23900 - 25600 £ per year.
Job Responsibilities
- Greeting patients warmly at the front desk.
- Managing a busy multi-line telephone system.
- Navigating and processing patient requests using the Anima Triage platform.
- Booking appointments accurately using the EMIS clinical system.
- Handling general medical queries and administrative tasks.
- Maintaining strict patient confidentiality at all times.
Qualifications
- Excellent communication and customer service skills.
- Strong multitasking abilities in fast-paced environments.
- Proficiency with computers; experience with EMIS and Anima is highly desirable.
- Flexibility to travel between our three local sites.
- Previous NHS or GP practice experience preferred but not essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical Receptionist in West Kingsdown employer: TEMPLE HILL GROUP
As a Medical Receptionist with us, you will be part of a supportive and dynamic team dedicated to providing exceptional patient care in a welcoming environment. We offer competitive benefits, opportunities for professional development, and a culture that values collaboration and respect, all within our conveniently located practices. Join us to make a meaningful impact in the community while enjoying a fulfilling career path.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist in West Kingsdown
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Brush up on your communication skills and customer service techniques because you'll be greeting patients and handling queries all day. We want you to shine in that interview!
✨Tip Number 2
Practice multitasking! Since you'll be managing a busy phone system and booking appointments, try simulating a busy environment at home. Juggle tasks like answering calls while taking notes – it’ll help you feel more prepared for the real deal.
✨Tip Number 3
Familiarise yourself with the EMIS and Anima Triage platforms if you can. Even if you haven't used them before, showing that you're proactive about learning will impress potential employers. We believe in being one step ahead!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly. Let’s get you that job!
We think you need these skills to ace Medical Receptionist in West Kingsdown
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A warm and friendly tone can really make a difference, especially for a role like Medical Receptionist where communication is key.
Tailor Your Experience:Make sure to highlight any relevant experience you have, especially if you've worked in NHS or GP practices before. Even if you haven't, think about how your skills in customer service and multitasking can apply to this role. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors. A polished application shows us you care!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!
How to prepare for a job interview at TEMPLE HILL GROUP
✨Know Your Systems
Familiarise yourself with the EMIS clinical system and Anima Triage platform before the interview. Being able to discuss your experience or knowledge of these systems will show that you're proactive and ready to hit the ground running.
✨Practice Your Greeting
Since greeting patients is a key part of the role, practice a warm and friendly introduction. Think about how you would make someone feel welcome and comfortable as they arrive at the front desk.
✨Show Off Your Multitasking Skills
Prepare examples of how you've successfully managed multiple tasks in a busy environment. This could be from previous jobs or even during your studies. Highlighting your ability to juggle responsibilities will impress the interviewers.
✨Understand Patient Confidentiality
Brush up on the importance of patient confidentiality and data protection. Be ready to discuss how you would handle sensitive information and why it's crucial in a medical setting. This shows that you take the role seriously and understand the responsibilities involved.
