At a Glance
- Tasks: Welcome patients and manage a busy phone system while booking appointments.
- Company: Join a supportive healthcare team dedicated to patient care.
- Benefits: Gain valuable experience, flexible hours, and a friendly work environment.
- Other info: Opportunity for growth within the NHS and local sites.
- Why this job: Make a difference in patients' lives while developing essential skills.
- Qualifications: Strong communication skills and multitasking abilities are a must.
The predicted salary is between 23900 - 25600 £ per year.
Job Responsibilities
- Greeting patients warmly at the front desk.
- Managing a busy multi-line telephone system.
- Navigating and processing patient requests using the Anima Triage platform.
- Booking appointments accurately using the EMIS clinical system.
- Handling general medical queries and administrative tasks.
- Maintaining strict patient confidentiality at all times.
Qualifications
- Excellent communication and customer service skills.
- Strong multitasking abilities in fast-paced environments.
- Proficiency with computers; experience with EMIS and Anima is highly desirable.
- Flexibility to travel between our three local sites.
- Previous NHS or GP practice experience preferred but not essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical Receptionist in Dartford employer: TEMPLE HILL GROUP
As a Medical Receptionist with us, you will be part of a supportive and dynamic team dedicated to providing exceptional patient care in a fast-paced environment. We offer competitive benefits, opportunities for professional development, and a culture that values teamwork and respect, all while working across our conveniently located sites. Join us to make a meaningful impact in the healthcare sector and grow your career in a role that truly matters.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist in Dartford
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Brush up on your communication skills and customer service techniques because you'll be the friendly face at the front desk. We want you to shine when greeting patients!
✨Tip Number 2
Practice multitasking like a pro! You’ll be managing phone calls while booking appointments, so try simulating a busy environment at home. We can’t stress enough how important it is to stay calm and collected under pressure.
✨Tip Number 3
Familiarise yourself with the EMIS and Anima Triage systems if you can. Even if you haven’t used them before, showing that you’re willing to learn will impress potential employers. We believe in being proactive!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Medical Receptionist in Dartford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A warm and friendly tone can really make a difference, especially for a role like Medical Receptionist where communication is key.
Tailor Your Experience:Make sure to highlight any relevant experience you have, especially with EMIS or Anima. If you've worked in a busy environment before, share those experiences! We love seeing how your background aligns with what we do.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences – it makes it easier for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for.
How to prepare for a job interview at TEMPLE HILL GROUP
✨Know Your Systems
Familiarise yourself with the EMIS clinical system and Anima Triage platform before the interview. Being able to discuss your experience or knowledge of these systems will show that you're proactive and ready to hit the ground running.
✨Practice Your Greeting
Since greeting patients is a key part of the role, practice a warm and friendly introduction. Think about how you would make someone feel welcome and comfortable, as this will be crucial in your day-to-day responsibilities.
✨Multitasking Mastery
Prepare examples of how you've successfully managed multiple tasks at once. Whether it's handling phone calls while booking appointments or addressing patient queries, demonstrating your multitasking skills will be essential in a busy environment.
✨Confidentiality is Key
Be ready to discuss how you would maintain patient confidentiality. Understanding the importance of this in a medical setting will show that you take the role seriously and are aware of the responsibilities involved.
