Repairs Scheduler in London

?? Detailed Job Description

Job Title: Repairs SchedulerContract Type: Ongoing TemporaryDuration: Up to 2 yearsLocation: On-site, 5 days per weekRate: Flexible (to be confirmed)

Role Overview

The Repairs Scheduler will support a housing repairs service by coordinating and scheduling maintenance works. The role requires strong organisational skills, clear communication, and the ability to manage multiple repair requests in a fast-paced environment.

Key Responsibilities

• Schedule and coordinate reactive and planned repairs

• Liaise with tenants to book, confirm, and update appointments

• Communicate with contractors and operatives to allocate work

• Monitor job progress and follow up on outstanding repairs

• Update internal systems accurately and in real time

• Prioritise works in line with service level agreements

• Provide a professional and customer-focused service

Essential Experience & Skills

• Previous experience in repairs scheduling, maintenance coordination, or housing

• Strong telephone and customer service skills

• Ability to manage high volumes of work

• Excellent organisational and time-management skills

• Confident using systems and databases

• Ability to work on site, Monday to Friday