At a Glance
- Tasks: Lead property services and enhance resident experiences in a supportive community.
- Company: Award-winning Housing Association dedicated to improving lives in East London.
- Benefits: Competitive salary, career advancement, and the chance to make a real difference.
- Other info: Join a passionate team focused on delivering high-quality services and community improvement.
- Why this job: Step up your career while positively impacting residents' lives in a vibrant community.
- Qualifications: Proven experience in managing housing services and leading teams effectively.
The predicted salary is between 56500 - 56500 £ per year.
We are working with a small Housing Association based in East London, that are looking to augment their existing team with a Head of Resident Services. This is an excellent opportunity for a senior housing professional maybe looking to take the step-up to lead a larger service.
You will be required to lead property services, including responsive repairs, asset management, compliance, planned works, and caretaking services.
The successful candidate will have demonstrable experience managing housing/property services teams, contractor performance, budgets, compliance, and service improvement within a social housing environment.
You'll be joining an award winning organisation committed to delivering high-quality resident services and improving lives within the community.
Head of Resident Services employer: Tempest Resourcing Limited
Join a forward-thinking Housing Association in East London, where your leadership will directly impact the lives of residents. We pride ourselves on our supportive work culture, offering continuous professional development and opportunities for growth within a dedicated team. With a commitment to excellence and community improvement, we provide a rewarding environment for those passionate about social housing.
Contact Details:
Tempest Resourcing Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Resident Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values, recent projects, and community impact. This will help you tailor your responses and show them you’re genuinely interested in leading their resident services.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience managing teams and improving services in social housing. Highlight specific examples that demonstrate your ability to lead and innovate in property services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that Head of Resident Services role.
We think you need these skills to ace Head of Resident Services
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that match the Head of Resident Services role. Highlight your experience in managing housing services, compliance, and team leadership to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about resident services and how your background aligns with our mission. Be genuine and let your personality come through!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve improved services or managed budgets effectively in previous roles. We love to see results!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Tempest Resourcing Limited
✨Know Your Stuff
Make sure you brush up on the key responsibilities of the Head of Resident Services role. Familiarise yourself with property services, responsive repairs, and compliance issues. Being able to discuss these topics confidently will show that you're serious about the position.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed housing/property services teams or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Understand the Organisation
Research the Housing Association thoroughly. Know their values, recent projects, and any awards they've won. This will not only help you tailor your responses but also demonstrate your genuine interest in joining their team.
✨Ask Thoughtful Questions
Prepare insightful questions to ask at the end of the interview. Inquire about their future plans for resident services or how they measure success in this role. This shows that you're proactive and invested in the organisation's mission.
