Family Help/Child Protection Information and Advice Officer
Location: Enfield Social Services
Pay rate: £22 per hour, negotiable depending on experience
Tempest Resourcing is recruiting an experienced Family Help/Child Protection Information and Advice Officer to support Enfield's Family Help Teams, Family Help Hubs or Multi-Agency Child Protection Team (MACPT).
Key responsibilities
- Provide information, advice and guidance to families and professionals contacting the service.
- Screen referrals, support safe and effective triage, and ensure timely progression to the appropriate team member.
- Independently manage administrative tasks, collate data, maintain accurate records and record outcomes.
- Produce comprehensive reports and analyse key data using Excel, Liquid Logic and AI tools such as Copilot.
- Support case-holding practitioners, advanced practitioners and team managers with the smooth running of the service.
- Promote equality of opportunity for families from all backgrounds.
- Support an outcome-focused approach that places children and families at the centre, encouraging their involvement in decisions and plans.
About you
- Previous experience within family help, children's services or child protection is essential.
- Strong organisational skills and the ability to work independently and manage competing priorities.
- Clear communication skills and a professional, sensitive approach when supporting families and professionals.
- Confidence handling sensitive information, maintaining accurate records and producing reports.
- Strong IT and data skills to support the systems and reporting requirements of the role.
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Family Help/Child Protection Information And Advice Officer employer: Tempest Resourcing Limited
Join a supportive and dynamic team at a specialist school in Croydon, where you will have the opportunity to make a meaningful impact on the lives of children and young people with autism and learning difficulties. With a competitive rate of £20.00 per hour and the chance to collaborate with experienced Occupational Therapists, this role offers a nurturing work culture that prioritises professional growth and development within a multidisciplinary environment.
Contact Details:
Tempest Resourcing Limited Recruitment Team
