At a Glance
- Tasks: Lead the e-commerce function, driving digital sales and optimising customer experience.
- Company: Join a dynamic brand focused on innovation and growth in the e-commerce space.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Other info: Collaborative environment with a focus on creativity and innovation.
- Why this job: Make a real impact by shaping the future of e-commerce and driving brand success.
- Qualifications: Experience in e-commerce management and strong analytical skills required.
The predicted salary is between 50000 - 65000 € per year.
Own and lead the end-to-end e-commerce function, from digital sales strategy through to execution (CRM, performance marketing, and technology). Manage day-to-day trading, including web merchandising, product launches, and content updates. Maintain best-in-class UX and service excellence across site, customer service, and online feedback. Own e-commerce P&L, including forecasting, budgeting, and KPI reporting. Deliver weekly and monthly performance reports to senior management. Act as the primary point of contact for all e-commerce activity, including integrations and warehouse coordination. Lead lifecycle marketing in Klaviyo (campaigns, flows, segmentation, and targeting) to optimise engagement and conversion. Own and maintain the e-commerce calendar, aligning seasonal drops, promotions, and campaigns across channels. Oversee seasonal collection buys for e-commerce, ensuring alignment with business and merchandising strategy. Use GA4 and Looker Studio to drive data-led trading decisions. Support development of the Digital Product Passport via the Temperley ID app.
Cross-Functional Collaboration
- Partner with Marketing to integrate commerce into the wider brand and digital ecosystem.
- Work closely with Logistics and Product teams to ensure timely stock delivery and accurate product launches.
- Align with Finance and Marketing on budget allocation and performance.
- Collaborate with Retail to ensure consistent brand identity and omni-channel alignment.
Back-Office Operations & Tech
- Oversee e-commerce systems, ensuring all connectors and integrations are functioning effectively.
- Monitor stock against sales orders to ensure accurate allocation.
- Troubleshoot system issues and resolve in a timely manner.
- Compile and manage mass product data for online use.
- Conduct regular site audits and tech stack reviews with developers and stakeholders.
Marketplaces
- Own marketplace relationships, acting as the main contact for external partners.
- Monitor marketplace performance, stock allocation, and pricing competitiveness.
- Identify promotional opportunities and assess impact on DTC channels.
Digital Advertising & Growth
- Develop commercial creative assets and copy for paid media.
- Collaborate with Marketing and agencies on paid social and search strategy, optimising CAC and ROAS.
- Manage day-to-day agency relationships across digital advertising and site optimisation.
- Drive innovative, performance-led approaches to grow e-commerce revenue.
DTC & Retail Integration
- Manage DTC distribution across partner channels (e.g. resale platforms and Farfetch).
- Support omni-channel initiatives with Retail (events, services, customer experience).
- Monitor and optimise stock levels across owned and partner channels.
Performance, Analysis & Innovation
- Conduct weekly and monthly performance analysis across own channels and marketplaces.
- Monitor competitors and market trends, identifying risks and opportunities (SWOT).
- Deliver monthly reports to senior management with actionable insights.
- Stay informed on emerging technologies (including AI) and recommend innovations to enhance performance.
Ecommerce Manager employer: Temperley London
As an Ecommerce Manager at our company, you will thrive in a dynamic and innovative work environment that prioritises employee growth and collaboration. We offer competitive benefits, a strong focus on work-life balance, and opportunities to lead impactful projects that drive our e-commerce strategy forward. Join us in a location that fosters creativity and teamwork, where your contributions will be valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Manager
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your past e-commerce projects and successes. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company’s e-commerce strategy. Bring insights on how you can enhance their digital sales and customer experience. We love seeing candidates who are genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate e-commerce managers like you!
We think you need these skills to ace Ecommerce Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the e-commerce role. Highlight your experience with digital sales strategies, CRM, and performance marketing. We want to see how you've led similar functions in the past!
Showcase Your Achievements:Don’t just list your responsibilities; show us what you’ve achieved! Use numbers and specific examples to demonstrate how you’ve optimised engagement, improved UX, or driven revenue growth in previous roles.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to use bullet points where necessary to break down your skills and experiences.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Temperley London
✨Know Your E-commerce Inside Out
Make sure you’re well-versed in the e-commerce landscape, especially regarding digital sales strategies and performance marketing. Familiarise yourself with tools like GA4 and Klaviyo, as they’ll likely come up during your chat.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data to drive decisions in past roles. Bring examples of how you’ve conducted performance analysis and what insights you derived from it. This will demonstrate your ability to manage P&L and KPI reporting effectively.
✨Highlight Cross-Functional Collaboration
Since this role involves working closely with various teams, be ready to share experiences where you’ve successfully collaborated with marketing, logistics, or finance. Emphasise your communication skills and how you align different departments towards common goals.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific challenges, like troubleshooting system issues or optimising stock levels. Think through potential scenarios in advance and outline your problem-solving approach to show you can think on your feet.
