At a Glance
- Tasks: Manage and grow client relationships in the hospitality and retail sectors.
- Company: Join Temper, a dynamic company focused on staffing solutions.
- Benefits: Enjoy hybrid work, unlimited vacation, and a personal well-being budget.
- Other info: Flexible hours and a supportive environment for professional growth.
- Why this job: Make a real impact by helping SMEs thrive in a competitive market.
- Qualifications: 1-4 years in account management or sales, with strong organisational skills.
The predicted salary is between 35000 - 42000 £ per year.
We’re looking for an Account Manager to join our UK team at Temper.
What You’ll Do
- Manage and grow a portfolio of hospitality and retail SMEs, building strong professional relationships and staying informed about market developments.
- Proactively identify growth opportunities for each client and expand the client base.
- Understand customer needs and position Temper as a staffing and workforce expert, steering conversations toward successful outcomes.
- Coordinate with the Marketplace Success Team to ensure clients’ needs are met and plan long‑term projects.
Who We’re Looking For
- 1–4 years of relevant commercial experience in account management, operations, or sales.
- Experience managing a diverse portfolio of SMEs—ideally in a marketplace environment.
- Highly organized, self‑disciplined, and data‑driven, with a commercial mindset; phone‑first attitude.
- Fluent in English and comfortable conducting challenging conversations.
- Based in or near London and willing to travel to meet clients face‑to‑face.
- Experience with tools such as Asana, Salesforce, or Looker is a plus.
Benefits
- Hybrid work: two days in the office each week with the rest of the time remote.
- Flexible working hours focused on results.
- Unlimited vacation days, subject to manager approval.
- Company equity plan (SARs).
- Pension scheme participation.
- Annual learning and development budget.
- Personal well‑being budget each year.
- Home working allowance and remote workplace facilitation.
- Travel expense reimbursement when attending office meetings.
- Flexibility around bank holidays to match personal culture and traditions.
Account Manager employer: Temper
At Temper, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values flexibility and personal growth. As an Account Manager, you'll enjoy the benefits of hybrid working, unlimited vacation days, and a supportive environment that encourages professional development through an annual learning budget. Located in London, we foster strong relationships with our clients while providing the tools and resources necessary for you to thrive in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and retail sectors. Attend industry events or webinars to meet potential clients and showcase your expertise. Remember, it’s all about building those relationships!
✨Tip Number 2
Be proactive! Don’t just wait for opportunities to come to you. Research potential clients and reach out with tailored pitches that highlight how you can help them grow. Show them you understand their needs and are ready to provide solutions.
✨Tip Number 3
Prepare for those challenging conversations! Brush up on your negotiation skills and be ready to discuss how you can add value to your clients. Practice makes perfect, so role-play with a friend or colleague to build your confidence.
✨Tip Number 4
Apply through our website! We want to see your passion for account management shine through. Make sure your application reflects your understanding of the marketplace environment and your ability to manage diverse portfolios effectively.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your relevant experience in account management, especially with SMEs, and showcase any tools you've used like Asana or Salesforce. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the hospitality and retail sectors. Share specific examples of how you've successfully managed client relationships and identified growth opportunities in the past.
Showcase Your Communication Skills:Since this role involves conducting challenging conversations, make sure your written application reflects your communication skills. Be clear, concise, and professional, but don’t be afraid to let your personality shine through. We love a bit of character!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Temper!
How to prepare for a job interview at Temper
✨Know Your Clients
Before the interview, research Temper's client base and understand the hospitality and retail sectors. Familiarise yourself with common challenges SMEs face and think about how you can help them grow. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Experience
Be prepared to discuss your previous account management experiences in detail. Highlight specific examples where you've successfully managed a portfolio or identified growth opportunities. Use metrics to demonstrate your impact, as this will resonate well with their data-driven approach.
✨Prepare for Challenging Conversations
Since the role involves steering conversations towards successful outcomes, practice handling difficult discussions. Think of scenarios where you had to negotiate or resolve conflicts and be ready to share how you navigated those situations effectively.
✨Familiarise Yourself with Tools
If you have experience with tools like Asana, Salesforce, or Looker, make sure to mention it during the interview. If not, take some time to learn the basics of these platforms. Showing that you're tech-savvy and willing to adapt will impress the interviewers.
