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- Tasks: Lead daily operations, train staff, and ensure smooth workflow in a fast-paced HVAC environment.
- Company: Join Tempco Heating & Sheet Metal Inc., a leading HVAC wholesale distributor in Toronto.
- Benefits: Enjoy free parking and a dynamic work environment with growth opportunities.
- Why this job: Make a real impact by overseeing operations and enhancing customer service in a vital industry.
- Qualifications: Bachelor's degree and 2+ years of supervisory experience in office administration or customer service.
- Other info: Must have a valid driver's licence and own transportation.
The predicted salary is between 30000 - 42000 £ per year.
On site: Work must be completed at the physical location. There is no option to work remotely.
Tempco Heating & Sheet Metal Inc. is a well-established HVAC wholesale distributor serving contractors across the Greater Toronto Area. We are seeking an experienced Office Supervisor to oversee and coordinate daily branch operations, including front counter, administrative, and warehouse support functions. The Office Supervisor plays a key leadership role in ensuring accurate order processing, strong customer service, staff supervision, and compliance with company policies and workplace standards.
Summary of Tasks
- Develop specific plans to prioritize
- Organize tasks to accomplish the work
- Train workers in duties and policies
- Prepare and submit reports
- Ensure smooth operation of equipment
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Co-ordinate, assign and review work
- Requisition or order materials, equipment and supplies
- Arrange for maintenance and repair work
- Co-ordinate activities with other work units or departments
- Maintain accurate records
Key Details of Duties & Responsibilities
- Coordinate, assign, and review the daily work of administrative, inventory, and operational support staff across Purchasing, Warehouse, Front Counter, and Inventory Administration functions, ensuring alignment with company procedures and productivity targets
- Establish and implement work schedules, procedures, and operational workflows to support efficient HVAC wholesale operations across departments, coordinating activities with department leads
- Monitor departmental performance and workflow, identify operational issues, and recommend process improvements to enhance accuracy, efficiency, and service delivery within a fast-paced HVAC environment
- Oversee inventory coordination and internal controls, working closely with warehouse and purchasing teams to ensure accurate stock flow, proper documentation, and adherence to internal procedures
- Coordinate material, supply, and equipment requirements across departments, including PO approvals and follow-up, ensuring uninterrupted branch operations
- Ensure smooth operation of office and operational systems, liaising with Leads and external vendors to arrange maintenance, system support, or repairs as required
- Liaise with HR and department Leads to support hiring, onboarding, coaching/training, and performance feedback—while reinforcing company policies, safety requirements, and consistent standards across departments
- Provide day-to-day procedural direction using HVAC product knowledge and internal best practices, escalating complex issues to Leads when needed
- Investigate workflow/staffing problems, implement corrective actions, communicate expectations clearly, and help identify staffing needs, training gaps, and succession planning to maintain continuity
- Prepare and submit operational reports and summaries related to productivity, workflow efficiency, staffing & training
Employment Requirements
- Completion of Bachelor Degree required
- Post-secondary education in business administration or a related field is an asset
- Minimum 2 years of experience in office administration, customer service, or wholesale operations
- Minimum 2 years previous supervisory or team-lead experience required
- Strong organizational, communication, and problem-solving skills
- Experience with ERP systems (Prophet 21 preferred)
- Ability to work in a fast-paced HVAC wholesale environment
Experience and Specialization
- Computer and technology knowledge
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Word
Additional Information
- Valid driver’s licence
- Own transportation
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
Personal Suitability
- Efficient interpersonal skills
- Organized
- Reliability
- Team player
- Ability to multitask
Other benefits: Free parking available. Be sure to include the Job Reference Number in your email or application TEMPCO29.
Office Supervisor in Scarborough employer: Tempcohvac
Contact Detail:
Tempcohvac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Supervisor in Scarborough
✨Tip Number 1
Get to know the company inside out! Research Tempco Heating & Sheet Metal Inc. and understand their values, products, and the HVAC industry. This will help you tailor your conversations and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Office Supervisor role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to office supervision and HVAC operations. Think about how your past experiences align with the job description and be ready to share specific examples.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Don’t forget to include the Job Reference Number TEMPCO29 in your application to stand out from the crowd.
We think you need these skills to ace Office Supervisor in Scarborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Supervisor role. Highlight your experience in office administration and supervisory roles, and don’t forget to mention any relevant skills like problem-solving and communication that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the position. Mention specific experiences that relate to the tasks listed in the job description, and show us your enthusiasm for working with Tempco Heating & Sheet Metal Inc.
Showcase Your Organisational Skills: As an Office Supervisor, organisation is key. In your application, provide examples of how you've successfully managed tasks or led teams in previous roles. This will demonstrate your ability to coordinate and prioritise effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Make sure to include the Job Reference Number TEMPCO29 in your application to help us identify your submission quickly!
How to prepare for a job interview at Tempcohvac
✨Know the Company Inside Out
Before your interview, take some time to research Tempco Heating & Sheet Metal Inc. Understand their operations, values, and the HVAC industry. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As an Office Supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved processes. Be ready to discuss how you can apply these skills in a fast-paced environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving and decision-making skills. Think of specific scenarios related to office administration and customer service where you had to make quick decisions or implement changes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Highlight Your Technical Proficiency
Since the role requires experience with ERP systems like Prophet 21, be prepared to discuss your technical skills. Share your familiarity with MS Excel, Outlook, PowerPoint, and Word, and provide examples of how you've used these tools to enhance productivity in previous roles.
