At a Glance
- Tasks: Manage key customer relationships and drive service excellence in a fast-paced engineering environment.
- Company: Temla Laser, a growing engineering business specialising in laser cutting and fabrication.
- Benefits: Competitive salary, performance bonuses, generous holiday allowance, and company events.
- Other info: Clear progression pathway to Senior Account Manager for high performers.
- Why this job: Take ownership of projects and build long-term client relationships while making a real impact.
- Qualifications: Experience in account management or sales, preferably in manufacturing or engineering.
The predicted salary is between 40500 - 49500 £ per year.
Temla Laser is a growing engineering business specialising in laser cutting, CNC bending and fabrication. We’re looking for an Account Manager to take ownership of key customer relationships and play a central role in driving both service excellence and commercial growth. This is not a passive account handling role.
You’ll be expected to:
- Understand customer needs
- Manage projects through production
- Protect quality and delivery
- Grow existing accounts
- Identify new opportunities
You’ll work closely with production, ensuring what we promise commercially is delivered operationally. If you enjoy ownership, problem solving and building long-term client relationships in a fast-paced engineering environment — this role is for you.
Location: Washington, Tyne & Wear (Office based in-person role)
Working hours: Mon-Thur 8am-4:30pm, Fri 8am-3:30pm (39hrs/week excluding 30mins lunch each day)
Key Responsibilities
- Meet and exceed monthly revenue targets
- Manage and grow key customer accounts
- Respond quickly and accurately to enquiries
- Build strong, professional relationships with clients
- Understand customer needs and align Temla’s solutions accordingly
- Develop strategies to grow existing accounts
- Maximise customer spend through upsell and cross-sell
- Maintain high customer satisfaction and resolve issues quickly
- Take ownership of projects through production
- Attend site visits where required to support relationships
- Hold regular client review meetings
- Identify new business opportunities
- Work with the wider team to deliver successful projects
- Stay aware of industry trends and competitor activity
- Represent Temla professionally online (e.g. LinkedIn presence)
What We're Looking For
- Proven experience in account management or sales
- Must have experience working within manufacturing or an engineering environment/company
- Customer-first approach
- Ability to take ownership and make decisions
- Comfortable working in a fast-paced environment
- Understanding of engineering/manufacturing (preferred)
- Experience with CAD or technical products (training provided)
- Track record of hitting targets
- Strong relationship-building skills
- Self-motivated and team-oriented
Salary & Benefits
- Bonus: Up to 10% annual performance bonus
- Pension: Company pension scheme
- Holidays: 23 days + bank holidays
- Loyalty scheme increasing holidays up to 30 days per year
- Free Thursday staff lunch
- Cycle to Work scheme
- Enhanced maternity & paternity
- Company events
- Free on-site parking
Future Progression
At Temla, we believe in recognising performance and promoting from within. This role offers a clear pathway for progression. Those who consistently deliver against targets, take ownership of their accounts, and demonstrate strong commercial judgement will be supported in developing their responsibilities further. A proven track record of performance, relationship management and contribution to business growth will place you in a strong position to progress into a Senior Account Manager role in the future. We’re committed to supporting individuals who want to grow with the business and take on greater strategic responsibility over time.
Account Manager in Washington employer: TEMLA Laser Ltd
Temla Laser is an exceptional employer located in Washington, Tyne & Wear, offering a dynamic work environment where employees are encouraged to take ownership of their roles and drive commercial growth. With a strong focus on employee development, the company provides clear pathways for progression, competitive benefits including a performance bonus and generous holiday allowances, and a supportive culture that values teamwork and innovation. Join us to build meaningful client relationships and contribute to our exciting journey in the engineering sector.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Washington
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at TEMLA Laser Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including TEMLA Laser Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager in Washington
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for TEMLA Laser Ltd:When writing your cover letter, make sure to tailor your message specifically for TEMLA Laser Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at TEMLA Laser Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show TEMLA Laser Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show TEMLA Laser Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with TEMLA Laser Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
