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For Companies At a Glance
- Tasks: Support the Shop Manager and create eye-catching displays in a vibrant retail environment.
- Company: Join Ty Hafan, a charity dedicated to supporting families with life-limited children.
- Benefits: Enjoy competitive pay, generous holiday, and health benefits including a 24/7 online GP.
- Why this job: Make a real difference while gaining valuable retail experience in a supportive team.
- Qualifications: Previous retail experience and a passion for excellent customer service are essential.
- Other info: Dynamic role with opportunities for personal growth and community impact.
The predicted salary is between 14879 - 14879 £ per year.
We have a fantastic opportunity for an enthusiastic and passionate Deputy Shop Manager, who loves working with people, to work 22.5 hours (3 days) per week.
About Our Abergavenny Shop
Our Abergavenny shop is located on the picturesque high street, nestled amongst the town's unique independent shops. Our beautiful shop has a boutique fit out, celebrating the original features of the building, and brought to life with the creative and quirky merchandising of donated stock. We have a formalwear and bridalwear room where our customers can shop for their special one-off purchases with the assistance of one of the team. The shop has a welcoming and friendly atmosphere which keeps our customers, whether our local supporters, or those from further afield, returning to us. Abergavenny's shop opening hours are Monday to Saturday 9.00am to 5.00pm.
About The Role
As a Deputy Shop Manager, you will support the Shop Manager, and use your creativity and flair to flourish in our fast-paced shop. Our retail roles are full of variety, and every day is different! You will be responsible for generating and processing stock, designing an eye-catching window display and support the recruitment and training of our wonderful volunteers. You will find every day challenging but rewarding.
About You
We would love to hear from candidates who are able to work well within a small team, have previous retail experience, possess a great attitude and willingness to learn and have a drive to provide excellent customer service that will enable the shop to maximise sales and profits to support the fantastic care Ty Hafan provides to children and their families.
The Benefits Of Working For Ty Hafan
- Group Personal Pension Scheme with an employer contribution of 5%
- Annual holiday entitlement of 25 days (rising to 27 with service), plus Bank Holidays (based on FTE).
- Life Assurance (Death in Service benefit)
- A comprehensive induction plan and learning and development opportunities
- Employee assistance program, which provides a range of free services including counselling, financial and legal support
- Unlimited access to a 24/7 online GP as well as a range of other health experts
- Healthcare Cash Plan claim back the cost for appointments and treatment such as dental, optical or physiotherapy
- Cycle to work scheme, technology and mobile phone benefit
- Discounted gym membership and shopping discounts (including 25% off all purchases from any Ty Hafan Retail shop).
- Retail bonus scheme (subject to Shop Performance)
About Our Retail Department
Ty Hafan currently has 17 charity shops, geographically spread from Cardigan in the west of Wales to Cwmbran in the east. Our dedicated Retail team plays a key role in raising essential funds to enable Ty Hafan's care provision through our hospice and community programmes which support life-limited children and their families in Wales. We strive to be an innovative, supportive, and agile team, working to collectively deliver ambitious goals. Our retail network raises money for the Charity from the sale of donated goods (mainly clothing, bric-a-brac and household goods) to the general public, a small amount of bought-in new goods, and the sale of tickets for the charity’s Crackerjackpot weekly lottery. Income is also generated from cash donations, gift aid on donated goods and the sale of waste clothing and household goods to recycling merchants. Each salaried Shop Manager is supported by 1 or 2 salaried Deputies and/or a salaried Sales Assistant and a team of volunteers.
About Ty Hafan's Ambition
When a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond. At Ty Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families' homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition; we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.
Our Vision
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.
Our Purpose
No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.
Our Values
At Ty Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership.
Tips for candidates
All applications and interviews will be assessed using the person specification included within the job description. Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout. Please note this role is subject to the outcome of an Enhanced DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. Ty Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Please note: we may close the vacancy earlier should sufficient applications be received.
Deputy Shop Manager (Abergavenny) employer: TEMEK ATE
Contact Detail:
TEMEK ATE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Shop Manager (Abergavenny)
✨Tip Number 1
Get to know the shop! Before your interview, pop into the Abergavenny shop and soak up the atmosphere. Chat with the team and customers if you can. This will not only give you insights into the role but also show your genuine interest in the position.
✨Tip Number 2
Show off your creativity! As a Deputy Shop Manager, you'll need to design eye-catching displays. Bring some ideas to the interview about how you could enhance the shop's look. This will demonstrate your flair and passion for retail.
✨Tip Number 3
Prepare for teamwork! Highlight your experience working in small teams and how you’ve contributed to a positive environment. Share examples of how you’ve supported colleagues or trained volunteers in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining our amazing team at Ty Hafan.
We think you need these skills to ace Deputy Shop Manager (Abergavenny)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about working with people and making a difference in our community.
Tailor Your Application: Make sure to customise your application to highlight your relevant retail experience and skills. We love seeing how your background aligns with what we're looking for in a Deputy Shop Manager!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your responses are easy to read and understand. This will help us get a good sense of who you are!
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way to ensure we receive it properly and can review it quickly. Plus, it shows you're keen to join our team at Ty Hafan!
How to prepare for a job interview at TEMEK ATE
✨Know the Shop Inside Out
Before your interview, take some time to familiarise yourself with the Abergavenny shop. Understand its unique features, the types of products sold, and the overall atmosphere. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Deputy Shop Manager, excellent customer service is key. Prepare examples from your previous experience where you went above and beyond for customers. Highlight how you can contribute to creating that welcoming atmosphere that keeps customers coming back.
✨Demonstrate Team Spirit
This role involves working closely with a small team. Be ready to discuss how you’ve successfully collaborated with others in past roles. Emphasise your ability to support and train volunteers, as well as your enthusiasm for working together to achieve common goals.
✨Bring Your Creativity to the Table
The job requires designing eye-catching displays and merchandising donated stock. Think of creative ideas you could implement in the shop and be prepared to share them during the interview. This will showcase your flair and passion for retail.
