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- Tasks: Support customers with financial queries and ensure smooth operations in savings.
- Company: Dynamic fintech company based in London with a focus on customer service.
- Benefits: Hybrid work model, professional growth opportunities, and a supportive team environment.
- Why this job: Make a real difference in customers' financial journeys while developing your skills.
- Qualifications: Experience in customer-facing roles and strong communication skills.
- Other info: Join a collaborative team with potential for fully remote work.
The predicted salary is between 28800 - 43200 £ per year.
A fintech company in London is seeking an Operations Associate to join their Savings Operations team. The role involves supporting customers during critical financial moments, such as processing Lifetime ISA withdrawals, resolving queries, and ensuring smooth operations.
Ideal candidates will have experience in customer-facing roles, strong communication skills, and the ability to work collaboratively across teams. This position offers a hybrid work model with potential for fully remote work for the right candidate and opportunities for professional growth.
Savings Operations Associate — Hybrid/Remote employer: Tembo
Contact Detail:
Tembo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Savings Operations Associate — Hybrid/Remote
✨Tip Number 1
Network like a pro! Reach out to people in the fintech industry, especially those working in operations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and operations. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your communication skills during interviews. Use clear examples from your past experiences where you resolved customer queries or collaborated with teams effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Savings Operations Associate — Hybrid/Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles and any relevant skills. We want to see how you can support our customers during those critical financial moments!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about the Savings Operations Associate role and how your strong communication skills will help us resolve queries effectively.
Showcase Teamwork Skills: Since this role involves working collaboratively across teams, share examples of how you've successfully worked with others in the past. We love seeing candidates who can bring people together!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Tembo
✨Know Your Stuff
Make sure you understand the ins and outs of the Savings Operations role. Brush up on financial products like Lifetime ISAs and be ready to discuss how you would handle customer queries. This shows you're not just interested in the job, but that you’re genuinely prepared.
✨Showcase Your Communication Skills
Since this role involves supporting customers, practice articulating your thoughts clearly and concisely. Think of examples from your past experiences where you successfully resolved customer issues or collaborated with teams. This will highlight your strong communication skills.
✨Emphasise Teamwork
The company values collaboration, so be ready to share stories about how you've worked effectively in a team. Discuss any challenges you faced and how you overcame them together. This will demonstrate your ability to work well with others.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and opportunities for professional growth. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
