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- Tasks: Join our team to manage savings operations and ensure smooth transactions.
- Company: We're revolutionising homeownership for a new generation with innovative financial solutions.
- Benefits: Enjoy flexible working options, a collaborative culture, and opportunities for personal growth.
- Why this job: Be part of a mission-driven company that empowers first-time buyers and makes a real impact.
- Qualifications: Ideal candidates have operational experience in finance, strong attention to detail, and a proactive mindset.
- Other info: Bonus points for knowledge of ISA regulations or experience with financial operations systems.
The predicted salary is between 36000 - 60000 £ per year.
We’re on a mission to help a new generation build their financial future - starting with homeownership. Our platform combines market-leading savings products, like the Lifetime ISA, with innovative mortgage solutions to help first-time buyers and homeowners make smarter financial decisions. Now, we’re looking for a Savings Operations Associate to help us run the engine room of our savings platform.
What you’ll be doing:
- Money movement & instructions: Initiating and monitoring the movement of funds into and out of our platform, ensuring speed, accuracy and full compliance.
- Processing customer transactions: Managing deposits, transfers in/out, and interest payments within our savings products, particularly Lifetime ISAs and Cash ISAs.
- Reconciliation & balancing: Supporting daily and monthly reconciliations of our savings book, working closely with our finance and compliance teams.
- Contribution & Direct Debit runs: Coordinating direct debit schedules and ensuring accurate money allocation in partnership with our Lifetime ISA administrator.
- Process improvement: Collaborating with the Product and Operations teams to refine existing processes and define new ones, helping us scale efficiently and reduce manual work.
About you:
We’re looking for someone with strong attention to detail, a good understanding of operational processes in financial services, and an appetite to improve how things are done. You’ll thrive in this role if you:
- Have experience working in operations in a financial services or fintech environment, ideally with exposure to savings, ISAs, or payments.
- Are highly organised, reliable and diligent about following processes and controls.
- Are confident working with numbers and using spreadsheets to check balances and support reconciliation tasks.
- Are proactive and comfortable working cross-functionally with product, engineering and external partners.
- Enjoy spotting inefficiencies and proposing improvements that save time and reduce risk.
Bonus points if you:
- Have experience working with a Lifetime ISA manager or administrator.
- Understand ISA regulations or have worked with regulated savings products.
- Have been involved in the implementation or upgrade of back-office financial operations systems.
Savings Operations Associate employer: Tembo
Contact Detail:
Tembo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Savings Operations Associate
✨Tip Number 1
Familiarise yourself with the specific savings products we offer, especially the Lifetime ISA. Understanding the nuances of these products will not only help you in interviews but also demonstrate your genuine interest in our mission.
✨Tip Number 2
Network with professionals in the financial services and fintech sectors. Engaging with others who have experience in operations or savings products can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your knowledge of ISA regulations and compliance standards. Being well-versed in these areas will show that you are proactive and ready to contribute to our compliant operations from day one.
✨Tip Number 4
Prepare to discuss process improvement ideas during your interview. Think about inefficiencies you've noticed in previous roles and how you might apply similar strategies to enhance our operations at StudySmarter.
We think you need these skills to ace Savings Operations Associate
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Savings Operations Associate. Familiarise yourself with terms like ISA products, money movement, and reconciliation processes to demonstrate your knowledge in your application.
Tailor Your CV: Highlight relevant experience in financial services or fintech, especially any roles involving operations, savings, or payments. Use specific examples that showcase your attention to detail and organisational skills, as these are key attributes for this position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for helping others build their financial future. Mention how your proactive approach and experience with process improvement can contribute to the company's mission and operational efficiency.
Showcase Your Skills: Emphasise your numerical confidence and proficiency with spreadsheets in both your CV and cover letter. Provide examples of how you've successfully managed transactions or reconciliations in previous roles to illustrate your capability.
How to prepare for a job interview at Tembo
✨Showcase Your Attention to Detail
As a Savings Operations Associate, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped prevent errors or improved processes.
✨Demonstrate Your Understanding of Financial Operations
Familiarise yourself with operational processes in financial services, especially related to ISAs and payments. During the interview, highlight your relevant experience and how it aligns with the responsibilities of the role.
✨Prepare for Numbers and Spreadsheets
Since the role involves working with numbers and reconciliation tasks, brush up on your spreadsheet skills. Be ready to explain how you've used spreadsheets in previous roles to manage data and ensure accuracy.
✨Emphasise Your Proactive Nature
The company values individuals who can spot inefficiencies and suggest improvements. Think of instances where you identified a problem and took the initiative to implement a solution, and be ready to share these during your interview.
