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- Tasks: Join our team to manage savings operations and ensure smooth transactions for our ISA products.
- Company: We're a forward-thinking company dedicated to helping the next generation achieve financial independence through homeownership.
- Benefits: Enjoy flexible working options, a collaborative culture, and opportunities for personal growth.
- Why this job: Be part of a mission-driven team that values innovation and efficiency in financial services.
- Qualifications: Ideal candidates have experience in financial operations, strong attention to detail, and a knack for process improvement.
- Other info: Bonus points for knowledge of Lifetime ISAs and experience with financial operations systems.
The predicted salary is between 30000 - 42000 £ per year.
We’re on a mission to help a new generation build their financial future - starting with homeownership. Our platform combines market-leading savings products, like the Lifetime ISA, with innovative mortgage solutions to help first-time buyers and homeowners make smarter financial decisions. Now, we're looking for a Savings Operations Associate to help us run the engine room of our savings platform.
What you’ll be doing:
- Money movement & instructions: Initiating and monitoring the movement of funds into and out of our platform, ensuring speed, accuracy and full compliance.
- Processing customer transactions: Managing deposits, transfers in/out, and interest payments within our savings products, particularly Lifetime ISAs and Cash ISAs.
- Reconciliation & balancing: Supporting daily and monthly reconciliations of our savings book, working closely with our finance and compliance teams.
- Contribution & Direct Debit runs: Coordinating direct debit schedules and ensuring accurate money allocation in partnership with our Lifetime ISA administrator.
- Process improvement: Collaborating with the Product and Operations teams to refine existing processes and define new ones, helping us scale efficiently and reduce manual work.
About you:
We’re looking for someone with strong attention to detail, a good understanding of operational processes in financial services, and an appetite to improve how things are done. You’ll thrive in this role if you:
- Have experience working in operations in a financial services or fintech environment, ideally with exposure to savings, ISAs, or payments.
- Are highly organised, reliable and diligent about following processes and controls.
- Are confident working with numbers and using spreadsheets to check balances and support reconciliation tasks.
- Are proactive and comfortable working cross-functionally with product, engineering and external partners.
- Enjoy spotting inefficiencies and proposing improvements that save time and reduce risk.
Bonus points if you:
- Have experience working with a Lifetime ISA manager or administrator.
- Understand ISA regulations or have worked with regulated savings products.
- Have been involved in the implementation or upgrade of back-office financial operations systems.
Savings Operations Associate employer: Tembo
Contact Detail:
Tembo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Savings Operations Associate
✨Tip Number 1
Familiarise yourself with the specific regulations surrounding ISAs and savings products. Understanding these regulations will not only help you in the interview but also demonstrate your commitment to compliance, which is crucial for the Savings Operations Associate role.
✨Tip Number 2
Showcase your experience with operational processes in financial services during networking events or informational interviews. Engaging with professionals in the fintech space can provide insights and connections that may lead to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved processes in previous roles. Highlighting your proactive approach to spotting inefficiencies and implementing solutions will resonate well with our team.
✨Tip Number 4
Connect with current employees on LinkedIn to gain insights into the company culture and the Savings Operations team. This can give you a better understanding of what we value and help you tailor your approach when applying through our website.
We think you need these skills to ace Savings Operations Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations within financial services or fintech. Emphasise any specific roles related to savings products, ISAs, or payments to align with the job description.
Craft a Compelling Cover Letter: In your cover letter, express your passion for helping others build their financial future. Mention your attention to detail and your proactive approach to process improvement, as these are key traits the company is looking for.
Showcase Relevant Skills: When detailing your skills, focus on your organisational abilities, numerical confidence, and experience with spreadsheets. Highlight any past experiences where you identified inefficiencies and proposed improvements.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or inconsistencies. A polished application reflects your attention to detail, which is crucial for the Savings Operations Associate role.
How to prepare for a job interview at Tembo
✨Know Your Numbers
As a Savings Operations Associate, you'll be working with financial data daily. Brush up on your numerical skills and be prepared to discuss how you've handled transactions, reconciliations, or any relevant financial processes in your previous roles.
✨Understand ISA Products
Familiarise yourself with Lifetime ISAs and Cash ISAs before the interview. Being able to discuss their features, benefits, and regulations will show your genuine interest in the role and the company’s mission.
✨Showcase Process Improvement Experience
Think of specific examples where you've identified inefficiencies in operations and proposed improvements. Be ready to explain how these changes positively impacted your previous workplace, as this aligns with the company's focus on refining processes.
✨Demonstrate Cross-Functional Collaboration
Since the role involves working with various teams, prepare to share experiences where you've successfully collaborated with different departments. Highlight your communication skills and how you can bridge gaps between teams to achieve common goals.
