At a Glance
- Tasks: Join our team to ensure mortgage files meet compliance standards and improve processes.
- Company: Tembo is a leading Mortgage and Savings Platform focused on compliance and customer service.
- Benefits: Enjoy remote work, generous holiday, private medical cover, and a training budget.
- Other info: Experience a dynamic culture with annual company trips and quarterly socials.
- Why this job: Gain hands-on experience in a fast-growing startup and make a real impact.
- Qualifications: 1-2 years in compliance, knowledge of UK mortgage regulations, and strong attention to detail.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Quality Assurance Associate to join our team at Tembo, a leading Mortgage and Savings Platform. The Quality Assurance Associate will join a team of file checkers and play a critical role in ensuring that all mortgage/protection files comply with regulatory and internal standards. The primary responsibility will be file checking, ensuring the accuracy, completeness, and compliance of mortgage/protection applications, documentation, and processing procedures. This role is essential to safeguard Tembo from potential regulatory risks and ensure the highest standards of service and compliance across the business.
Key Responsibilities:
- Undertake regular Quality Assurance checks on adviser files (mortgage and protection)
- Maintain management information, provide feedback to management on findings and maintain tracking of actions
- Identify key areas for improvement, complete trend analysis and provide ad hoc training to Mortgage and Insurance Teams as required
- Assist with the provision of induction training to new starters on the compliance requirements in the Quality Assurance checks
- Support delivery of firm wide Compliance Training
- To support the Compliance team in wider responsibilities i.e. completion of reviews and reports aligned to the Compliance Monitoring Plan
- To support the Risk team with reporting and identification of risks within Tembo
- Collaborate with the Head of Compliance to review and update compliance policies, procedures, and file-checking checklists regularly.
- Provide advice and guidance to internal teams regarding regulatory requirements and best practices to enhance compliance within the business.
- Proactively identify opportunities to improve the file-checking process, streamline compliance procedures, and enhance operational efficiency
- Assist with ad-hoc mortgage fraud reviews
Required Qualifications and Experience:
- Experience: Minimum of 1-2 years in a compliance role within the mortgage or financial services industry, with a focus on file checking or auditing. CeMAP qualification ideal but not essential.
- Knowledge: Understanding of UK mortgage regulations and legislation (FCA Handbook, MCOB rules, AML, GDPR, Consumer Duty.).
- Attention to Detail: Exceptional attention to detail with the ability to identify discrepancies and ensure compliance with accuracy.
- Communication Skills: Strong written and verbal communication skills to liaise effectively with internal teams and external regulators.
- Problem-Solving: Analytical and detail oriented skills to identify trends and pick up on areas of challenge on a team or individual basis
- Technology: Proficient in using compliance monitoring software and mortgage CRM systems
Why join Tembo?
This role offers a fantastic opportunity for career development within compliance and financial services. You will gain hands-on experience across key compliance functions and have the opportunity to progress within a fast-growing and dynamic company. If you’re ready to take on new challenges, make an impact, and grow your expertise, we’d love to hear from you! We offer:
- Generous options package - be invested in the success of Tembo
- 25 days holiday (+ bank holidays)
- Work remotely or from our office in London
- Private medical cover + perks through Vitality
- Training budget - we want to support your growth
- High spec setup - laptop, monitor + other home office perks
- Once in a lifetime experience in a startup as it gears up for high growth
- Annual company away day abroad
- Quarterly company socials
Quality Assurance Associate (Mortgage/Protection) in Stockport employer: Tembo
Tembo is an exceptional employer that prioritises employee growth and development within the dynamic field of compliance and financial services. With a supportive work culture, generous benefits including a training budget and private medical cover, and the flexibility to work remotely or from our London office, we empower our team to thrive while making a meaningful impact in the mortgage and savings sector. Join us for a unique opportunity to be part of a fast-growing startup, where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance Associate (Mortgage/Protection) in Stockport
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Tembo looking for candidates who are engaged and informed.
We think you need these skills to ace Quality Assurance Associate (Mortgage/Protection) in Stockport
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Tembo. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Tembo
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Tembo’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
