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For Companies At a Glance
- Tasks: Provide expert mortgage advice and help customers find the best options.
- Company: Join Tembo, an award-winning digital platform making home ownership accessible.
- Benefits: Enjoy remote work, uncapped commission, 25 days holiday, and private healthcare.
- Why this job: Be part of a top-rated team with a focus on customer service and support.
- Qualifications: 2+ years as a mortgage broker with excellent customer service and analytical skills.
- Other info: Evening and weekend work may be required; professional certification is a must.
The predicted salary is between 28000 - 42000 £ per year.
Tembo is an award-winning digital mortgage & savings platform focused on making home ownership more affordable and accessible. With over 100 lenders and 25 specialist buying schemes, Tembo helps customers unlock their true borrowing potential. The company has been recognised as the UK's Best Mortgage Broker at the British Bank Awards for the past 3 years.
This is a full-time remote role for a Mortgage Expert at Tembo. The Mortgage Expert will be responsible for providing expert advice on mortgages, helping customers in finding the best mortgage options to maximise affordability. Our mortgage team benefit from pre booked qualified appointments and have the full support of a case management team. Occasional evening and weekend work will be required.
Qualifications:
- 2 years+ experience as a mortgage broker
- World class customer service skills
- Knowledge of financial regulations and mortgage lending practices
- Excellent analytical and problem-solving skills
- Ability to work independently and remotely
- Professional certification in mortgages (CeMAP or equivalent)
Package:
- Up to £35k base DOE
- Uncapped commission scheme
- Generous splits on all ancillary services
- 25 days holiday plus birthdays off (and bank holidays)
- Private healthcare
- Equity options
Locations
Mortgage Expert employer: Tembo
Contact Detail:
Tembo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Expert
✨Tip Number 1
Familiarise yourself with the latest mortgage products and trends in the market. Being knowledgeable about current offerings will not only boost your confidence during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with other mortgage professionals and join relevant online forums or groups. Engaging with peers can provide valuable insights and may even lead to referrals or recommendations for the position at Tembo.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully helped clients navigate their mortgage options. Real-life examples of your problem-solving skills and customer service excellence will make you stand out as a candidate.
✨Tip Number 4
Research Tembo's unique selling points and their approach to making home ownership accessible. Tailoring your conversation to align with their mission will show that you're genuinely interested in contributing to their goals.
We think you need these skills to ace Mortgage Expert
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Tembo is looking for in a Mortgage Expert. Highlight your relevant experience and skills that align with their requirements.
Tailor Your CV: Customise your CV to reflect your experience as a mortgage broker. Emphasise your customer service skills, knowledge of financial regulations, and any professional certifications you hold, such as CeMAP.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping customers achieve home ownership. Mention specific examples of how you've provided excellent service and solved problems in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Tembo
✨Showcase Your Expertise
As a Mortgage Expert, it's crucial to demonstrate your knowledge of mortgage products and financial regulations. Be prepared to discuss specific cases where you've successfully helped clients find the best mortgage options.
✨Highlight Customer Service Skills
Tembo values world-class customer service. Share examples of how you've gone above and beyond for clients in previous roles, showcasing your ability to build rapport and trust.
✨Prepare for Analytical Questions
Expect questions that assess your analytical and problem-solving skills. Brush up on common mortgage scenarios and be ready to explain how you would approach them to maximise affordability for clients.
✨Demonstrate Remote Work Capability
Since this is a remote role, highlight your experience working independently. Discuss tools and strategies you use to stay organised and productive while working from home.
