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- Tasks: Provide expert mortgage advice and help customers find the best options.
- Company: Join Tembo, an award-winning digital platform making home ownership accessible.
- Benefits: Enjoy remote work, uncapped commission, 25 days holiday, and private healthcare.
- Other info: Evening and weekend work may be required; professional certification is a must.
- Why this job: Be part of a top-rated team with a focus on customer service and support.
- Qualifications: 2+ years as a mortgage broker with excellent customer service and analytical skills.
The predicted salary is between 28000 - 42000 £ per year.
Tembo is an award-winning digital mortgage & savings platform focused on making home ownership more affordable and accessible. With over 100 lenders and 25 specialist buying schemes, Tembo helps customers unlock their true borrowing potential. The company has been recognised as the UK's Best Mortgage Broker at the British Bank Awards for the past 3 years.
This is a full-time remote role for a Mortgage Expert at Tembo. The Mortgage Expert will be responsible for providing expert advice on mortgages, helping customers in finding the best mortgage options to maximise affordability. Our mortgage team benefit from pre booked qualified appointments and have the full support of a case management team. Occasional evening and weekend work will be required.
Qualifications:
- 2 years+ experience as a mortgage broker
- World class customer service skills
- Knowledge of financial regulations and mortgage lending practices
- Excellent analytical and problem-solving skills
- Ability to work independently and remotely
- Professional certification in mortgages (CeMAP or equivalent)
Package:
- Up to £35k base DOE
- Uncapped commission scheme
- Generous splits on all ancillary services
- 25 days holiday plus birthdays off (and bank holidays)
- Private healthcare
- Equity options
Mortgage Expert employer: Tembo
Contact Detail:
Tembo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Expert
✨Tip Number 1
Familiarise yourself with the latest mortgage products and trends in the market. Being knowledgeable about current offerings will not only boost your confidence during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with other mortgage professionals and join relevant online forums or groups. Engaging with peers can provide valuable insights and may even lead to referrals or recommendations for the position at Tembo.
✨Tip Number 3
Prepare to discuss specific case studies or examples from your previous experience as a mortgage broker. Highlighting your analytical and problem-solving skills through real-life scenarios will make you stand out as a candidate.
✨Tip Number 4
Showcase your customer service skills by preparing to share how you've successfully assisted clients in the past. Tembo values world-class customer service, so demonstrating your ability to connect with clients will be crucial.
We think you need these skills to ace Mortgage Expert
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Tembo is looking for in a Mortgage Expert. Highlight your relevant experience and skills that align with their requirements.
Tailor Your CV: Customise your CV to reflect your experience as a mortgage broker, focusing on your customer service skills and knowledge of financial regulations. Use specific examples to demonstrate your analytical and problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping customers achieve home ownership. Mention your professional certification and how it equips you to provide expert advice on mortgages.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Tembo
✨Showcase Your Mortgage Knowledge
Make sure to brush up on the latest mortgage regulations and lending practices. Being able to discuss current trends and demonstrate your expertise will impress the interviewers at Tembo.
✨Highlight Customer Service Skills
Since this role requires world-class customer service, prepare examples of how you've successfully assisted clients in the past. Share specific instances where you went above and beyond to meet a customer's needs.
✨Demonstrate Analytical Abilities
Be ready to discuss how you approach problem-solving and analysis in your work. Prepare to explain how you've used these skills to help clients find the best mortgage options in previous roles.
✨Prepare for Remote Work Questions
As this is a remote position, think about how you manage your time and stay motivated while working independently. Be prepared to share strategies that have worked for you in the past.