Tembo is a fast-growing savings and mortgage platform in London, delivering customer-first support for ISA and savings products across chat, email and phone. This role focuses on accuracy in a regulated fintech environment and using Intercom FIN AI to scale customer outcomes.
You will work hybrid in London Bridge, contributing to a high-quality customer experience as Tembo scales and innovates in savings, transfers and account support.
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Fintech Customer Support Specialist (Hybrid, Commission) employer: Tembo
Tembo is an exceptional employer, offering a dynamic remote work environment that prioritises employee well-being and professional growth. With a strong focus on inclusivity and diversity, employees enjoy generous benefits such as 25 days of holiday plus birthdays off, equity options, and the support of a dedicated case management team. As a leading digital mortgage platform, Tembo not only empowers its employees with pre-booked qualified appointments but also fosters a culture of collaboration and innovation, making it an ideal place for those seeking meaningful and rewarding careers in the financial services sector.
