Tembo is seeking a Customer Service Specialist to deliver exceptional service to Savings customers. This role will involve responding to inquiries via in-app chat, email, and phone while collaborating with other teams to resolve issues effectively.
The ideal candidate must have proven experience in a customer support or operations role within a fintech or regulated financial environment and demonstrate strong communication skills. The position is hybrid, requiring office attendance 1-2 days per week in Central London.
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