At a Glance
- Tasks: Lead a team to enhance customer support and streamline processes.
- Company: Tem-Energy, a forward-thinking company focused on customer experience.
- Benefits: Competitive salary, career growth, and a chance to shape customer support.
- Other info: Join a dynamic team committed to innovation and excellence.
- Why this job: Make a real difference in customer satisfaction and drive impactful projects.
- Qualifications: Experience in customer support management and strong leadership skills.
The predicted salary is between 37800 - 46200 £ per year.
Tem-Energy in the United Kingdom is seeking a Customer Support Manager to own delivery of core support improvement projects, including AHT reduction, phone systems rollout, and the complaints process, reporting to the CX lead.
You will lead a small team, drive support metrics, and build automations to remove friction while ensuring high-quality service.
This role supports Tem-Energy’s expansion and customer-first vision.
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Support Delivery Lead: AHT, Phones & CX employer: Tem-Energy
As a Sales Manager in the Renewable Generation sector, you'll thrive in a dynamic and innovative environment that champions transparency and direct relationships between energy generators and businesses. Our company prioritises employee growth with regular salary reviews, stock options for shared ownership, and a flexible remote-first work culture that values your well-being and personal time. Join us in reshaping the energy market while enjoying a supportive atmosphere that encourages diverse perspectives and meaningful contributions.
