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- Tasks: Provide face-to-face short-term counselling and manage online referrals for client companies.
- Company: Join TELUS Health, a global leader in health and well-being services.
- Benefits: Inclusive culture, flexible work environment, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives through impactful counselling services.
- Qualifications: Accredited counselling qualifications and experience in short-term counselling required.
- Other info: Collaborative team focused on innovation and improving health outcomes.
The predicted salary is between 36000 - 60000 £ per year.
Independent EAP Counsellor (Hitchin, England, United Kingdom)
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face to face short-term counselling services to our clients.
About The Role
We\’re seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling (3-8 sessions) to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Professional indemnity insurance of at least £1,000,000
- Registered with the Information Commissioner\’s Office (ICO) as a Data Controller
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
A Bit About Us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.
TELUS is an equal opportunities employer and welcomes applications from diverse candidates.
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Independent EAP Counsellor (Hitchin, England, United Kingdom) employer: Telus
Contact Detail:
Telus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor (Hitchin, England, United Kingdom)
✨Tip Number 1
Network like a pro! Reach out to your connections in the counselling field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research TELUS Health and understand their values and mission. Tailor your responses to show how your experience aligns with their focus on health and well-being.
✨Tip Number 3
Showcase your skills! Bring along examples of your past work, especially any short-term counselling cases you've handled. This will help demonstrate your ability to manage online referrals and collaborate effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the TELUS Health team.
We think you need these skills to ace Independent EAP Counsellor (Hitchin, England, United Kingdom)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Independent EAP Counsellor role. Highlight your relevant experience, especially in short-term counselling and managing online referrals, to show us you’re the perfect fit!
Showcase Your Qualifications: Don’t forget to mention your BACP/UKCP/COSCA/BPS or equivalent accreditation. If you’re not accredited, share your diploma details and counselling hours. We want to see your credentials shine through!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see how you can contribute to our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Telus
✨Know Your Stuff
Make sure you’re well-versed in the specifics of short-term counselling and EAP services. Brush up on your understanding of workplace dynamics and how they impact mental health. This will help you demonstrate your expertise and show that you’re the right fit for the role.
✨Showcase Your Experience
Prepare to discuss your previous counselling experiences, especially those that align with the requirements of the role. Be ready to share examples of how you've managed online referrals or collaborated with case management teams. Real-life stories can make a big impact!
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to client interactions or risk events. Practise your responses to these scenarios, focusing on your decision-making process and how you would handle various challenges in a professional manner.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the company culture, team dynamics, or their approach to EAP services. This shows your genuine interest in the role and helps you assess if it’s the right fit for you too.
