At a Glance
- Tasks: Analyse and provide feedback on online content for top search engines.
- Company: Join a leading tech company from the comfort of your home.
- Benefits: Earn extra income, enjoy flexible hours, and work remotely.
- Other info: Be part of a supportive online community with growth opportunities.
- Why this job: Make an impact on technology while being your own boss.
- Qualifications: No experience needed, just strong Welsh communication skills.
The predicted salary is between 12 - 15 £ per hour.
Looking for a freelance opportunity where you can make an impact on technology from the comfort of your home? If you are dynamic, tech-savvy, and always online to learn more, this part-time flexible project is the perfect fit for you!
Tasks:
- In this role, you’ll be analyzing and providing feedback on texts, pages, images, and other types of information for top search engines, using an online tool.
- Through reviewing and rating search results for relevance and quality, you’ll be helping to improve the overall user experience for millions of search engine users.
Join our team today and start putting your skills to work for one of the world's leading search engines.
Requirements:
- No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process.
- This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement.
- Working as a freelancer with excellent communication skills in Welsh.
- Being a resident in the United Kingdom for the last 5 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in the United Kingdom.
- Active use of Gmail, Google+, and other forms of social media and experience in the use of web browsers to navigate and interact with a variety of content.
- Daily access to a broadband internet connection, a smartphone (Android 5.0, iOS 14 or higher), and a personal computer to work on.
Assessment:
In order to be hired into the program, you’ll take a language assessment and an open book qualification exam that will determine your suitability for the position and complete ID verification. Don’t worry, our team will provide you with guidelines and learning materials before your exam. You will be required to complete the exam in a specific timeframe but at your convenience!
Benefits:
- Earn extra income.
- Access to our community wellbeing initiative.
- Remote work & Location Independence.
- Be your own boss.
- Flexible Hours to fit in with your lifestyle.
- Be a part of an online community.
Personalized Internet Assessor - Welsh (UK) employer: Telus International
Join a forward-thinking company that values flexibility and independence, allowing you to work from the comfort of your home while making a significant impact on technology. With a strong focus on community wellbeing and opportunities for personal growth, this role as a Personalized Internet Assessor offers you the chance to enhance your skills and contribute to improving user experiences for millions. Embrace the freedom of flexible hours and be part of a dynamic online community that supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Personalized Internet Assessor - Welsh (UK)
✨Join Customer Support Communities
Dive into online forums and communities like the Customer Support Community on Slack or Discord. These spaces are goldmines for freelance gigs as members often share clients looking for temporary support, and it's a great way to build your network.
✨Showcase Your Skills
Make sure to have a public portfolio or a strong LinkedIn profile highlighting your customer support skills. Share testimonials, case studies, and examples of how you've helped clients. This kind of visibility can catch the eye of companies seeking freelancers—like how Telus International might be looking for someone as flexible as you.
✨Freelance Platforms Are Your Friend
Get yourself set up on platforms like Upwork or Freelancer. They’re perfect for scoring short-term contracts in customer support. Plus, you can build your reputation through reviews, which will help you score bigger gigs down the line.
✨Tap into Local Businesses
Local businesses often need temporary customer support, especially during busy seasons. Don’t hesitate to walk into shops or call up local offices. You'd be surprised how many might be open to hiring freelancers like us to help them out!
We think you need these skills to ace Personalized Internet Assessor - Welsh (UK)
Some tips for your application 🫡
Show Off Your Customer Support Skills:In customer support, we know that communication is key. Highlight your experience in resolving conflicts, understanding customer needs, and handling inquiries effectively. Include real examples from previous roles that demonstrate these skills.
Prepare a Solid Portfolio:As a freelancer, your portfolio is your calling card! Include testimonials from satisfied customers, case studies on how you solved particular problems, and your approach to different customer scenarios. This will demonstrate your versatility and capability in customer support.
Be Clear About Your Availability:Freelance gigs often come with flexible hours, but it's important to outline when you can work. Be open about your availability in your application—this helps the hiring manager at Telus International know if you can meet their needs without any hiccups!
Tailor Your Application to Telus International:Every company has its vibe and customer approach. Research Telus International's mission and their support philosophy. Use this knowledge to personalise your cover letter and show how your style aligns perfectly with theirs—this makes you stand out in the freelance crowd!
How to prepare for a job interview at Telus International
✨Showcase Your Problem-Solving Skills
Freelancing in customer support means you'll often be solving unique problems on the fly. Be ready to share specific examples where you've effectively addressed customer issues, highlighting your critical thinking and adaptability. It’s all about showing you can think on your feet!
✨Familiarise Yourself with the Tools of the Trade
Knowing your way around customer support tools like Zendesk, Freshdesk, or even CRM systems can set you apart. Make sure to mention any experience with these platforms during the interview to demonstrate your readiness to hit the ground running at Telus International.
✨Be Ready to Discuss Your Availability and Flexibility
As a freelancer, your availability can be a key factor in the decision-making process. Be prepared to discuss how many hours you can commit and your willingness to work odd hours or on weekends to meet customer needs. This shows your commitment and readiness to jump into the role.
✨Highlight Your Communication Style
In customer support, how you communicate can make or break the customer experience. Be ready to talk about your communication style, perhaps even demonstrating it during the interview. Show that you're personable, empathetic, and capable of conveying complex information clearly to clients.
