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- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and personal growth.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Access to a private consulting room is required for this role.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face-to-face short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Temporary Counsellor employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Counsellor
✨Tip Number 1
Familiarise yourself with the specific requirements of the role, especially the short-term counselling model in an EAP context. Understanding this will help you demonstrate your suitability during any discussions.
✨Tip Number 2
Network with other professionals in the field. Engaging with fellow counsellors or joining relevant online forums can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience with managing online referrals and collaborating with case management teams. Having specific examples ready will show that you are well-versed in the responsibilities of the position.
✨Tip Number 4
Stay updated on workplace issues and organisational dynamics. Being knowledgeable about current trends and challenges in the workplace will help you connect better with clients and demonstrate your expertise.
We think you need these skills to ace Temporary Counsellor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications and experience in counselling. Emphasise your accreditation and any specific training that aligns with the requirements of the role at TELUS Health.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing short-term counselling services. Mention your experience with managing online referrals and collaborating with case management teams, as these are key responsibilities of the role.
Highlight Relevant Experience: In your application, clearly outline your post-qualification experience and the number of counselling hours you've completed. This will demonstrate your capability to meet the qualifications required by TELUS Health.
Showcase IT Proficiency: Since the role requires IT literacy, mention your proficiency with Microsoft Word and any other relevant online systems. Providing examples of how you've used these tools in your previous roles can strengthen your application.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your relevant qualifications, such as your BACP/UKCP/COSCA/BPS accreditation or equivalent. If you're not accredited, emphasise your diploma and the extensive counselling hours you've completed.
✨Demonstrate Your Experience
Be prepared to discuss your experience in short-term counselling, especially within an EAP context. Share specific examples of how you've managed online referrals and provided timely feedback in previous roles.
✨Understand the Role
Familiarise yourself with the key responsibilities of the role, such as reporting risk events and collaborating with the Case Management team. This will show that you understand the expectations and can contribute effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work collaboratively. Think of examples where you've successfully navigated workplace issues or worked with a team to achieve positive outcomes.
