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- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and personal growth.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Access to a private consulting room is required for this role.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face-to-face short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Online Counselor employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Counselor
✨Tip Number 1
Familiarise yourself with the specific requirements of the role, especially the qualifications and experience needed. Make sure you can clearly articulate how your background aligns with these expectations during any discussions.
✨Tip Number 2
Network with current or former employees in the Clinical Affiliates Network. They can provide valuable insights into the company culture and the specifics of the role, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your experience with short-term counselling models and EAP contexts. Be ready to share examples of how you've successfully managed online referrals and collaborated with case management teams.
✨Tip Number 4
Demonstrate your IT literacy by being familiar with common online systems used in counselling. If possible, mention any specific tools or software you have used that relate to managing client information and communication.
We think you need these skills to ace Online Counselor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications and experience in counselling. Emphasise your accreditation and any specific training that aligns with the requirements of the role, such as your experience with short-term counselling models.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing emotional support and your understanding of EAP services. Mention your ability to manage online referrals and collaborate with teams, as these are key aspects of the role.
Highlight Relevant Experience: In your application, detail your post-qualification experience and the number of counselling hours you've completed. This will demonstrate your capability and readiness for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the counselling field.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your relevant qualifications, such as your BACP/UKCP/COSCA/BPS accreditation or equivalent. Be prepared to discuss your post-qualification experience and the number of counselling hours you've completed.
✨Demonstrate Your Short-Term Counselling Skills
Since the role focuses on short-term counselling, be ready to provide examples of how you've successfully managed cases within this model. Discuss your approach to delivering effective support in a limited timeframe.
✨Familiarise Yourself with EAP Context
Understand the specifics of Employee Assistance Programmes (EAP) and be prepared to discuss how you can contribute to the emotional and practical support of client companies and their employees.
✨Emphasise Collaboration
Highlight your ability to work collaboratively with teams, especially the Case Management team. Share examples of past experiences where teamwork led to successful outcomes for clients.
