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- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and workplace culture.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Access to a dedicated consulting room is required for this role.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face-to-face short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Network Counsellor employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Counsellor
✨Tip Number 1
Familiarise yourself with the specific EAP services offered by TELUS Health. Understanding their approach and values will help you align your responses during any interviews or discussions.
✨Tip Number 2
Network with current or former employees of TELUS Health to gain insights into the company culture and expectations for the Network Counsellor role. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with short-term counselling models, particularly in an EAP context. Be ready to share specific examples of how you've successfully managed client cases and collaborated with teams.
✨Tip Number 4
Showcase your IT literacy by being prepared to discuss your experience with online referral systems and Microsoft Word. Highlighting your comfort with technology can demonstrate your readiness for the role.
We think you need these skills to ace Network Counsellor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Network Counsellor at TELUS Health. Familiarise yourself with their EAP services and the importance of short-term counselling in this context.
Highlight Relevant Experience: In your CV and cover letter, emphasise your qualifications and experience that align with the job requirements. Mention your accreditation, counselling hours, and any relevant experience in managing online referrals or working within an EAP model.
Tailor Your Application: Customise your application to reflect how your skills and experiences meet the specific needs of TELUS Health. Use keywords from the job description to demonstrate your fit for the role.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TELUS Health
✨Showcase Your Experience
Be prepared to discuss your previous counselling experience in detail. Highlight specific cases where you successfully managed short-term counselling and how you provided feedback to clients and teams.
✨Understand EAP Context
Familiarise yourself with the Employee Assistance Programme (EAP) model. Be ready to explain how you would apply short-term counselling techniques within this framework and address workplace issues effectively.
✨Demonstrate IT Proficiency
Since the role requires managing online referrals and using various systems, be sure to mention your IT skills. Discuss your experience with Microsoft Word and any other relevant software that could aid in your counselling practice.
✨Collaborative Mindset
Emphasise your ability to work collaboratively with a Case Management team. Prepare examples of how you've worked with other professionals in the past to ensure comprehensive support for clients.
