At a Glance
- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working hours and the chance to make a real impact on mental health.
- Why this job: Be part of a supportive team that values collaboration and personal growth.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Access to a private consulting room is essential for this role.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face to face short-term counselling services to our clients.
About the role
We're seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Independent EAP Counsellor (Kendal,Cumbria,UK) employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor (Kendal,Cumbria,UK)
✨Tip Number 1
Familiarise yourself with the specific EAP services offered by TELUS Health. Understanding their approach and values will help you tailor your conversations during interviews, showing that you're genuinely interested in their mission.
✨Tip Number 2
Network with other professionals in the counselling field, especially those who have experience in EAP settings. They can provide insights into the role and may even refer you to opportunities within their networks.
✨Tip Number 3
Prepare to discuss your experience with short-term counselling models. Be ready to share specific examples of how you've successfully managed client cases and collaborated with other professionals in a team setting.
✨Tip Number 4
Demonstrate your IT literacy by being familiar with common online referral systems and case management tools. Mention any relevant software you’ve used in previous roles to show you can hit the ground running.
We think you need these skills to ace Independent EAP Counsellor (Kendal,Cumbria,UK)
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of an Independent EAP Counsellor. Highlight your experience in providing short-term counselling and managing online referrals in your application.
Showcase Your Qualifications: Clearly outline your qualifications, including any relevant accreditations such as BACP or UKCP. If you are not accredited, emphasise your diploma-level qualification and post-qualification experience.
Demonstrate IT Proficiency: Mention your IT skills, particularly your proficiency with Microsoft Word and online systems. This is crucial for managing referrals and providing feedback effectively.
Tailor Your Application: Customise your CV and cover letter to reflect your understanding of workplace issues and your ability to work collaboratively with a Case Management team. Use specific examples from your past experiences.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation during the interview. If you're not accredited, emphasise your diploma-level qualification and relevant experience, including your 450+ counselling hours.
✨Demonstrate Your Short-Term Counselling Skills
Be prepared to discuss your experience with short-term counselling models. Share specific examples of how you've effectively managed client cases within a limited timeframe, showcasing your ability to provide impactful support.
✨Familiarise Yourself with EAP Context
Understand the unique dynamics of Employee Assistance Programmes (EAPs) and be ready to discuss how you can contribute to this environment. Highlight any previous experience working in similar settings or with workplace issues.
✨Prepare for Collaboration Questions
Since the role involves working closely with the Case Management team, think of examples that demonstrate your collaborative skills. Be ready to explain how you handle feedback and work as part of a team to ensure client success.