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- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: TELUS Health offers comprehensive EAP services, supporting employees' emotional and practical needs.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact on people's lives.
- Why this job: Join a supportive team and help others while developing your counselling skills in a dynamic environment.
- Qualifications: Must be an accredited practitioner or have significant experience and qualifications in counselling.
- Other info: Access to a dedicated consulting room is required for this role.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face-to-face short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Independent EAP Counsellor (Havant, UK) employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor (Havant, UK)
✨Tip Number 1
Familiarise yourself with the EAP model and its specific requirements. Understanding how short-term counselling works within an organisational context will help you demonstrate your suitability for the role during any discussions.
✨Tip Number 2
Network with other professionals in the field. Engaging with fellow counsellors or joining relevant forums can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience with online referrals and case management. Being able to articulate your familiarity with these processes will show that you are ready to hit the ground running.
✨Tip Number 4
Highlight your IT skills, especially with Microsoft Word and online systems. Since the role requires managing documentation and communication digitally, showcasing your proficiency can set you apart from other candidates.
We think you need these skills to ace Independent EAP Counsellor (Havant, UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in counselling, particularly in EAP contexts. Emphasise your qualifications, such as BACP/UKCP/COSCA/BPS accreditation, and detail your post-qualification experience and counselling hours.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities of the role. Mention your ability to manage online referrals and provide short-term counselling, and explain how your skills align with the needs of TELUS Health.
Showcase Your IT Skills: Since the role requires IT literacy, include examples of your proficiency with Microsoft Word, email, and any online systems you've used in previous roles. This will demonstrate your capability to handle the technical aspects of the job.
Highlight Collaborative Experience: Discuss any previous experiences where you worked collaboratively with a team, especially in case management or similar settings. This will show your ability to work effectively within a team, which is crucial for this role.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation during the interview. If you're not accredited, emphasise your diploma-level qualification and relevant experience, including your 450+ counselling hours.
✨Demonstrate Your Short-Term Counselling Skills
Be prepared to discuss your experience with short-term counselling models. Share specific examples of how you've effectively managed client cases within a limited timeframe, showcasing your ability to provide impactful support.
✨Familiarise Yourself with EAP Context
Understand the unique dynamics of Employee Assistance Programmes (EAPs) and be ready to discuss how you can contribute to this environment. Highlight your knowledge of workplace issues and how they affect employees' mental health.
✨Emphasise Collaboration Skills
Since the role involves working closely with the Case Management team, be sure to illustrate your collaborative skills. Provide examples of past experiences where teamwork led to successful outcomes for clients.
