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- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and personal growth.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Access to a private consulting room is essential for this role.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face-to-face short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor (Havant, UK)
✨Tip Number 1
Familiarise yourself with the specific EAP model and its short-term counselling approach. Understanding how to effectively manage online referrals and provide timely feedback will set you apart from other candidates.
✨Tip Number 2
Network with professionals in the field of counselling, especially those who work within EAP services. Engaging with others can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Demonstrate your IT literacy by being proficient with Microsoft Word and online systems. Consider showcasing any experience you have with case management software during your discussions with us.
✨Tip Number 4
Prepare to discuss your understanding of workplace dynamics and how they impact mental health. Being able to articulate this knowledge will show that you are well-equipped to handle the challenges of the role.
We think you need these skills to ace Independent EAP Counsellor (Havant, UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in counselling, particularly in an EAP context. Emphasise your qualifications, such as BACP/UKCP/COSCA/BPS accreditation, and detail your post-qualification experience and counselling hours.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities of the role. Mention your ability to manage online referrals and provide short-term counselling, and include examples of how you've collaborated with case management teams in the past.
Showcase IT Proficiency: Since the role requires IT literacy, mention your proficiency with Microsoft Word, email, and any online systems you have used. Provide specific examples of how you've utilised these tools in your previous roles.
Highlight Understanding of Workplace Issues: Demonstrate your understanding of organisational dynamics and workplace issues in your application. You can do this by discussing relevant experiences where you addressed such issues through your counselling practice.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation during the interview. If you're not accredited, emphasise your diploma-level qualification and relevant experience, including your 450+ counselling hours.
✨Demonstrate Your Short-Term Counselling Skills
Be prepared to discuss your experience with short-term counselling models. Share specific examples of how you've effectively managed client cases within a limited timeframe, showcasing your ability to provide impactful support.
✨Familiarise Yourself with EAP Context
Understand the unique dynamics of Employee Assistance Programmes (EAP). Be ready to discuss how you can address workplace issues and collaborate with the Case Management team to provide comprehensive support.
✨Prepare for Practical Scenarios
Anticipate questions about managing online referrals and providing timely feedback. Think of scenarios where you've successfully navigated similar situations, as this will demonstrate your readiness for the role.
