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- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and personal growth.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Access to a private consulting room is essential for this role.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face-to-face short-term counselling services to our clients.
About the role
We're seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor (Harpenden, Hertfordshire, UK)
✨Tip Number 1
Familiarise yourself with the specific EAP services offered by TELUS Health. Understanding their approach and values will help you tailor your conversations during interviews, showing that you're genuinely interested in their mission.
✨Tip Number 2
Network with current or former employees of TELUS Health to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with short-term counselling models and how you've successfully managed online referrals in the past. Be ready to share specific examples that demonstrate your skills and adaptability.
✨Tip Number 4
Showcase your IT literacy by being prepared to discuss your experience with Microsoft Word and online systems. Highlight any relevant tools or software you've used in your previous roles to manage case notes and client communications.
We think you need these skills to ace Independent EAP Counsellor (Harpenden, Hertfordshire, UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications and experience in counselling. Emphasise your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation, as well as your post-qualification experience and counselling hours.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities of the role. Mention your experience with short-term counselling and your ability to manage online referrals effectively.
Showcase Your IT Skills: Since the role requires IT literacy, include examples of your proficiency with Microsoft Word, email, and any online systems you have used in previous roles. This will demonstrate your readiness for the position.
Highlight Collaborative Experience: Discuss any past experiences where you worked collaboratively with a team, especially in a case management context. This will show your ability to work effectively within the Case Management team.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation during the interview. If you're not accredited, emphasise your diploma-level qualification and relevant experience, including your 450+ counselling hours.
✨Demonstrate Your Short-Term Counselling Skills
Be prepared to discuss your experience with short-term counselling models. Share specific examples of how you've effectively managed client cases within a limited timeframe, as this is crucial for the role.
✨Familiarise Yourself with EAP Context
Understand the unique dynamics of Employee Assistance Programmes (EAP). Be ready to discuss how you can provide emotional and practical support to employees and how you would handle online referrals.
✨Emphasise Collaboration
Since the role involves working closely with the Case Management team, be sure to express your ability to collaborate effectively. Share examples of past teamwork experiences and how they contributed to successful outcomes.
