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- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and workplace dynamics.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Access to a private consulting room is essential for this role.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face-to-face short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor (Harpenden, Hertfordshire, UK)
✨Tip Number 1
Familiarise yourself with the EAP model and its specific requirements. Understanding how short-term counselling works within an organisational context will help you demonstrate your suitability for the role during any discussions.
✨Tip Number 2
Network with other professionals in the field. Engaging with fellow counsellors or joining relevant forums can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience with managing online referrals and collaborating with case management teams. Be ready to share specific examples that highlight your skills in these areas, as they are crucial for this position.
✨Tip Number 4
Showcase your IT literacy by being familiar with common software used in counselling settings. Being able to navigate Microsoft Word and online systems efficiently will be a significant advantage in this role.
We think you need these skills to ace Independent EAP Counsellor (Harpenden, Hertfordshire, UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications and experience in counselling. Emphasise your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation, as well as your post-qualification experience and counselling hours.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities of the role. Mention your experience with short-term counselling and your ability to manage online referrals, as well as your collaborative skills with case management teams.
Showcase IT Proficiency: Since the role requires IT literacy, include examples of your proficiency with Microsoft Word, email, and any online systems you have used in your previous roles. This will demonstrate your readiness for the position.
Highlight Understanding of Workplace Issues: In your application, discuss your understanding of organisational dynamics and workplace issues. Provide examples of how you've navigated these in your previous counselling roles to show your suitability for the EAP context.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation during the interview. If you're not accredited, emphasise your diploma-level qualification and relevant experience, including your 450+ counselling hours.
✨Demonstrate Your Short-Term Counselling Skills
Be prepared to discuss your experience with short-term counselling models. Share specific examples of how you've effectively managed client cases within a limited timeframe, as this is crucial for the role.
✨Familiarise Yourself with EAP Context
Understand the unique dynamics of Employee Assistance Programmes (EAPs) and be ready to discuss how you can provide support in a workplace setting. This will show your potential employer that you grasp the nuances of the role.
✨Prepare for Collaboration Questions
Since the role involves working closely with the Case Management team, think of examples where you've successfully collaborated with others. Highlight your communication skills and ability to work as part of a team.
