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- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and personal growth.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Access to a private consulting room is essential for this role.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face to face short-term counselling services to our clients.
About the role
We’re seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face to face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Independent EAP Counsellor (Cambridge, UK) (Cambridge) employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor (Cambridge, UK) (Cambridge)
✨Tip Number 1
Familiarise yourself with the EAP model and its specific requirements. Understanding how short-term counselling works in an organisational context will help you demonstrate your suitability for the role during any discussions.
✨Tip Number 2
Network with other professionals in the field. Attend local counselling events or workshops to connect with peers who may have insights into the role or even know someone at TELUS Health. Personal connections can often lead to job opportunities.
✨Tip Number 3
Prepare to discuss your experience with managing online referrals and collaborating with case management teams. Be ready to share specific examples of how you've successfully navigated these processes in your previous roles.
✨Tip Number 4
Showcase your IT literacy by being familiar with common software used in counselling settings. Being able to quickly adapt to new systems will be a plus, so consider brushing up on your skills with Microsoft Word and email communication.
We think you need these skills to ace Independent EAP Counsellor (Cambridge, UK) (Cambridge)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications and experience in counselling, particularly focusing on your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation. Include specific examples of your short-term counselling work and any experience with EAP services.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your motivation for applying to TELUS Health. Emphasise your ability to manage online referrals and provide timely feedback, as well as your understanding of workplace issues and dynamics.
Showcase Your IT Skills: Since the role requires IT literacy, mention your proficiency with Microsoft Word, email, and any online systems you have used in previous roles. Provide examples of how these skills have helped you in your counselling practice.
Highlight Collaborative Experience: Discuss any past experiences where you worked collaboratively with a team, especially in a case management context. This will demonstrate your ability to work effectively with the Case Management team at TELUS Health.
How to prepare for a job interview at TELUS Health
✨Showcase Your Experience
Be prepared to discuss your previous counselling experience in detail. Highlight specific cases where you successfully managed short-term counselling and how you provided support to clients, as this will demonstrate your capability to handle the responsibilities of the role.
✨Understand EAP Context
Familiarise yourself with the Employee Assistance Programme (EAP) model. Be ready to explain how you would apply short-term counselling techniques within this framework, as understanding the context is crucial for the role.
✨Demonstrate IT Proficiency
Since the role requires managing online referrals and using various IT systems, be prepared to discuss your experience with technology. Mention any specific software or tools you have used in your previous roles that relate to case management or client communication.
✨Collaborative Mindset
Emphasise your ability to work collaboratively with a Case Management team. Prepare examples of how you have effectively communicated and worked with other professionals in past roles to ensure comprehensive care for clients.
