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- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and personal growth.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Access to a private consulting room is essential for this role.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face to face short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face to face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor (Cambridge, UK) (Cambridge)
✨Tip Number 1
Familiarise yourself with the specific EAP model and short-term counselling techniques. Understanding these concepts will help you demonstrate your expertise during any interviews or discussions with our team.
✨Tip Number 2
Network with other professionals in the field, especially those who are already part of the Clinical Affiliates Network. They can provide insights into the role and may even refer you to us directly.
✨Tip Number 3
Prepare to discuss your experience with managing online referrals and collaborating with case management teams. Highlighting these skills will show that you can hit the ground running in this role.
✨Tip Number 4
Make sure you have a dedicated consulting space that meets the privacy requirements. Being able to confirm this during your application process will strengthen your candidacy.
We think you need these skills to ace Independent EAP Counsellor (Cambridge, UK) (Cambridge)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications and experience in counselling. Emphasise your accreditation and any specific training related to EAP services, as well as your ability to manage online referrals.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing emotional support and your understanding of workplace dynamics. Mention your experience with short-term counselling and how you can contribute to the Case Management team.
Highlight Relevant Experience: In your application, detail your post-qualification experience and the number of counselling hours you've completed. This will demonstrate your capability and readiness for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in a counselling role.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation during the interview. If you're not accredited, emphasise your diploma-level qualification and relevant experience, including your 450+ counselling hours.
✨Demonstrate Your Short-Term Counselling Skills
Prepare to discuss your experience with short-term counselling models. Be ready to provide examples of how you've effectively managed client cases within a limited timeframe, showcasing your ability to deliver impactful support.
✨Familiarise Yourself with EAP Context
Understand the specific challenges and dynamics of working in an Employee Assistance Programme (EAP) setting. This knowledge will help you articulate how you can contribute to the organisation's goals and support their clients effectively.
✨Prepare for Collaborative Scenarios
Since collaboration with the Case Management team is key, think of examples where you've successfully worked as part of a team. Highlight your communication skills and how you handle feedback and case notes in a professional manner.
