Independent EAP Counsellor (Cambridge, UK)
Independent EAP Counsellor (Cambridge, UK)

Independent EAP Counsellor (Cambridge, UK)

Freelance 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide face-to-face short-term counseling and manage online referrals for clients.
  • Company: Join TELUS Health, a leader in EAP services supporting employee well-being.
  • Benefits: Enjoy flexible work arrangements and the chance to make a real impact.
  • Why this job: Be part of a supportive team that values mental health and collaboration.
  • Qualifications: Must be an accredited practitioner or have significant counseling experience.
  • Other info: Access to a dedicated consulting room is required for this role.

The predicted salary is between 36000 - 60000 £ per year.

About TELUS Health

We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face to face short-term counselling services to our clients.

About the role

We're seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face to face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.

Key Responsibilities:

  • Manage online referrals promptly
  • Provide short-term counseling to clients
  • Offer timely written/verbal feedback and case notes
  • Report risk events to the Case Management Team

Qualifications and Requirements:

  • BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
  • If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
  • Ability to work within a short-term counseling model in an EAP context
  • Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
  • IT literacy, including proficiency with Microsoft Word, email, and online systems
  • Understanding of organizational dynamics and workplace issues
  • Ability to work collaboratively with the Case Management team

Independent EAP Counsellor (Cambridge, UK) employer: TELUS Health

At TELUS Health, we pride ourselves on being an exceptional employer, offering a supportive work culture that values collaboration and professional growth. As an Independent EAP Counsellor in Cambridge, UK, you will benefit from flexible working arrangements, access to ongoing training, and the opportunity to make a meaningful impact on the well-being of employees across various organizations. Join us to be part of a dedicated team that prioritizes mental health and fosters a positive environment for both clients and counselors.
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Contact Detail:

TELUS Health Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Independent EAP Counsellor (Cambridge, UK)

✨Tip Number 1

Make sure to highlight your experience with short-term counseling models in your conversations. This role specifically requires the ability to work within this framework, so demonstrating your familiarity and success in similar settings will be crucial.

✨Tip Number 2

Familiarize yourself with the EAP context and the specific challenges faced by employees in corporate environments. Being able to discuss these issues knowledgeably during interviews will show that you understand the unique dynamics of workplace counseling.

✨Tip Number 3

Network with other professionals in the field, especially those who are already part of the Clinical Affiliates Network. They can provide insights into the application process and what it’s like to work with TELUS Health, which can give you an edge.

✨Tip Number 4

Prepare to discuss your IT skills, particularly your proficiency with Microsoft Word and online systems. Since managing online referrals is a key responsibility, being able to demonstrate your comfort with technology will be beneficial.

We think you need these skills to ace Independent EAP Counsellor (Cambridge, UK)

Accredited Counseling Qualifications (BACP/UKCP/COSCA/BPS, NCS, BABCP)
Short-term Counseling Skills
Experience in EAP Context
Case Management Collaboration
Risk Assessment and Reporting
Written and Verbal Communication Skills
IT Literacy (Microsoft Word, Email, Online Systems)
Understanding of Organizational Dynamics
Ability to Manage Online Referrals
Confidentiality and Privacy Awareness
Empathy and Active Listening Skills
Time Management Skills
Adaptability to Client Needs

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Independent EAP Counsellor position. Understand the key responsibilities and qualifications required, as this will help you tailor your application effectively.

Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in short-term counseling, particularly within an EAP context. Mention any relevant qualifications, such as BACP or UKCP accreditation, and detail your counseling hours to demonstrate your expertise.

Showcase IT Proficiency: Since the role requires IT literacy, make sure to mention your proficiency with Microsoft Word, email, and online systems in your application. Provide examples of how you've used these tools in your previous roles.

Collaborative Approach: Emphasize your ability to work collaboratively with teams, especially in a case management context. Share specific examples of past experiences where you successfully worked with others to achieve positive outcomes for clients.

How to prepare for a job interview at TELUS Health

✨Showcase Your Counseling Experience

Be prepared to discuss your previous counseling experiences in detail. Highlight specific cases where you successfully managed short-term counseling and how you adapted your approach to meet client needs.

✨Demonstrate IT Proficiency

Since the role requires managing online referrals and using various systems, be ready to talk about your experience with technology. Mention any relevant software or tools you've used in your practice.

✨Understand EAP Context

Familiarize yourself with the Employee Assistance Program (EAP) model. Be ready to explain how you would apply short-term counseling techniques within this framework and address workplace issues effectively.

✨Collaborative Mindset

Emphasize your ability to work as part of a team, especially with the Case Management team. Share examples of how you've collaborated with other professionals to enhance client outcomes.

Independent EAP Counsellor (Cambridge, UK)
TELUS Health
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  • Independent EAP Counsellor (Cambridge, UK)

    Freelance
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-03-15

  • T

    TELUS Health

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