At a Glance
- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and personal growth.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Access to a private consulting room is essential for this role.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face-to-face short-term counselling services to our clients.
About the role
We’re seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Independent EAP Counsellor (Bangor, Gwynedd, UK) (Bangor) employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor (Bangor, Gwynedd, UK) (Bangor)
✨Tip Number 1
Familiarise yourself with the EAP model and its specific requirements. Understanding how short-term counselling works in an organisational context will help you demonstrate your suitability for the role during any discussions.
✨Tip Number 2
Network with other professionals in the field. Attend local counselling events or workshops to connect with others who may have insights into the role or the company, which can give you an edge when applying.
✨Tip Number 3
Prepare to discuss your experience with online referrals and case management. Being able to articulate your past experiences in these areas will show that you are ready to hit the ground running.
✨Tip Number 4
Research TELUS Health and their approach to EAP services. Understanding their values and how they operate will allow you to tailor your conversations and show that you are genuinely interested in being part of their team.
We think you need these skills to ace Independent EAP Counsellor (Bangor, Gwynedd, UK) (Bangor)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in counselling, particularly in an EAP context. Emphasise your qualifications, such as BACP/UKCP/COSCA/BPS accreditation, and detail your post-qualification experience and counselling hours.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities of the role. Mention your ability to manage online referrals and provide short-term counselling, and include examples of how you've collaborated with case management teams in the past.
Showcase IT Proficiency: Since the role requires IT literacy, mention your proficiency with Microsoft Word, email, and any online systems you have used in previous roles. This will demonstrate your readiness to handle the technical aspects of the job.
Highlight Understanding of Workplace Issues: In your application, discuss your understanding of organisational dynamics and workplace issues. Provide examples of how you've navigated these challenges in your counselling practice to show your suitability for the role.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation during the interview. If you're not accredited, emphasise your diploma-level qualification and relevant experience, including your 450+ counselling hours.
✨Demonstrate Your Short-Term Counselling Skills
Prepare to discuss your experience with short-term counselling models. Be ready to provide examples of how you've effectively managed client cases within a limited timeframe, showcasing your ability to deliver impactful support.
✨Familiarise Yourself with EAP Context
Understand the specific challenges and dynamics of working in an Employee Assistance Programme (EAP) setting. Be prepared to discuss how you would handle workplace issues and collaborate with the Case Management team.
✨Prepare for Practical Scenarios
Anticipate questions about managing online referrals and providing timely feedback. Think of scenarios where you had to report risk events and how you communicated these effectively to your team.