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- Tasks: Provide short-term counselling and manage online referrals for client companies.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and collaboration.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Fluency in multiple languages is a plus; work from a dedicated consulting room.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Must be fluent in either of these languages: Bulgarian, Czech, Danish, Hungarian, Italian, Romanian, Ukrainian, Welsh, Mandarin and Cantonese, Portuguese, Latvian, Turkish, Polish, Lithuanian
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Independent EAP Counsellor employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor
✨Tip Number 1
Familiarise yourself with the specific EAP services offered by TELUS Health. Understanding their approach and values will help you align your counselling style with their expectations during interviews.
✨Tip Number 2
Highlight your experience in managing online referrals and collaborating with case management teams. Be prepared to discuss specific examples of how you've successfully navigated these processes in your previous roles.
✨Tip Number 3
If you speak any of the required languages, make sure to emphasise this in your conversations. Being multilingual can set you apart from other candidates and demonstrate your ability to connect with a diverse client base.
✨Tip Number 4
Prepare to discuss your understanding of workplace dynamics and how they impact mental health. This knowledge is crucial for providing effective short-term counselling in an EAP context, so be ready to share your insights.
We think you need these skills to ace Independent EAP Counsellor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Independent EAP Counsellor position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your relevant counselling experience, especially any work within an EAP context. Mention your qualifications and any specific training that aligns with the requirements listed in the job description.
Showcase Language Proficiency: If you are fluent in one of the specified languages, make sure to highlight this prominently in your application. This is a key requirement for the role and can set you apart from other candidates.
Prepare Case Notes Example: Consider preparing a brief example of case notes or feedback you have provided in previous roles. This can demonstrate your ability to provide timely written feedback, which is a crucial part of the job.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your relevant qualifications and experience during the interview. Discuss your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation, or if you're not accredited, emphasise your diploma level qualification and the 450+ counselling hours you've completed.
✨Demonstrate Your EAP Knowledge
Familiarise yourself with the specifics of short-term counselling within an Employee Assistance Programme (EAP) context. Be prepared to discuss how you manage online referrals and provide timely feedback, as these are key responsibilities of the role.
✨Emphasise Collaboration Skills
Since the role involves working closely with a Case Management team, be ready to share examples of how you've successfully collaborated with others in previous roles. Highlight your ability to communicate effectively and work as part of a team.
✨Prepare for Language Proficiency
If you are fluent in any of the specified languages, make sure to mention this during the interview. Being able to communicate in Bulgarian, Czech, Danish, or any other listed language can set you apart from other candidates.
