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- Tasks: Provide short-term counselling and manage online referrals for client companies.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and collaboration.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Fluency in multiple languages is a plus; work from a dedicated consulting room.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Must be fluent in either of these languages: Bulgarian, Czech, Danish, Hungarian, Italian, Romanian, Ukrainian, Welsh, Mandarin and Cantonese, Portuguese, Latvian, Turkish, Polish, Lithuanian
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Independent EAP Counsellor employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor
✨Tip Number 1
Familiarise yourself with the specific EAP services offered by TELUS Health. Understanding their approach and values will help you align your counselling style with their expectations during interviews.
✨Tip Number 2
Highlight your experience in managing online referrals and collaborating with case management teams. Be prepared to discuss specific examples of how you've successfully navigated these processes in your previous roles.
✨Tip Number 3
If you speak one of the required languages, make sure to emphasise this in your conversations. Being multilingual can set you apart from other candidates and demonstrate your ability to connect with a diverse client base.
✨Tip Number 4
Prepare to discuss your understanding of workplace dynamics and how they impact mental health. This knowledge will show that you are not only a skilled counsellor but also someone who understands the unique challenges faced in an organisational context.
We think you need these skills to ace Independent EAP Counsellor
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of an Independent EAP Counsellor. Highlight your experience in managing online referrals and providing short-term counselling in your application.
Showcase Your Qualifications: Clearly outline your qualifications, including any relevant accreditations such as BACP or UKCP. If you are not accredited, detail your diploma level qualification and counselling experience, ensuring to mention your 450+ counselling hours.
Demonstrate Language Proficiency: If you are fluent in one of the specified languages, make sure to emphasise this in your application. This can set you apart from other candidates and is crucial for the role.
Tailor Your Application: Customise your CV and cover letter to reflect your understanding of EAP services and your ability to work collaboratively with a Case Management team. Use specific examples from your past experiences that align with the job requirements.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation during the interview. If you're not accredited, emphasise your diploma-level qualification and relevant experience, including your 450+ counselling hours.
✨Demonstrate EAP Knowledge
Familiarise yourself with the specifics of short-term counselling within an Employee Assistance Programme (EAP) context. Be prepared to discuss how you manage online referrals and provide effective support to clients.
✨Prepare for Case Management Collaboration
Since collaboration with the Case Management team is key, think of examples from your past experiences where you've successfully worked with other professionals. This will show your ability to work as part of a team.
✨Language Proficiency Matters
If you speak any of the required languages, be sure to mention this during the interview. It can set you apart from other candidates and demonstrate your ability to connect with a diverse client base.
