At a Glance
- Tasks: Provide short-term counselling and manage online referrals for client companies.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Other info: Fluency in multiple languages is a plus; work collaboratively with a dedicated team.
- Why this job: Be part of a supportive network while helping others navigate their challenges.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Must be fluent in either of these languages: Bulgarian, Czech, Danish, Hungarian, Italian, Romanian, Ukrainian, Welsh, Mandarin and Cantonese, Portuguese, Latvian, Turkish, Polish, Lithuanian
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Independent Eap Counsellor in Ipswich employer: TELUS Health
At TELUS Health, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. As an Independent EAP Counsellor, you will benefit from flexible working arrangements, access to ongoing training, and the opportunity to collaborate with a dedicated Case Management team in a dynamic environment. Our commitment to diversity and inclusion, along with our focus on meaningful client interactions, makes TELUS Health a rewarding place to advance your counselling career.
StudySmarter Expert Advice🤫
We think this is how you could land Independent Eap Counsellor in Ipswich
✨Tip Number 1
Familiarise yourself with the specific EAP services offered by TELUS Health. Understanding their approach and values will help you align your responses during interviews and demonstrate your genuine interest in their work.
✨Tip Number 2
Highlight your experience with short-term counselling models. Be prepared to discuss specific cases where you've successfully managed online referrals and collaborated with other professionals, as this is crucial for the role.
✨Tip Number 3
If you speak any of the required languages, make sure to emphasise this in your conversations. Being multilingual can set you apart from other candidates and show your ability to connect with a diverse client base.
✨Tip Number 4
Prepare to discuss your understanding of workplace dynamics and how they impact mental health. This knowledge will be key in demonstrating your capability to provide effective support within an organisational context.
We think you need these skills to ace Independent Eap Counsellor in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant qualifications and experience in counselling. Emphasise your accreditation and any specific training related to EAP services.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for providing support through EAP services. Mention your experience with short-term counselling and your ability to manage online referrals effectively.
Highlight Language Proficiency:If you are fluent in any of the specified languages, make sure to mention this prominently in your application. This can set you apart from other candidates.
Demonstrate IT Literacy:Include examples of your proficiency with Microsoft Word and online systems in your application. This is crucial for managing referrals and collaborating with the Case Management team.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your relevant qualifications and experience during the interview. Discuss your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation, or if you're not accredited, emphasise your diploma-level qualification and extensive counselling hours.
✨Demonstrate Your EAP Knowledge
Familiarise yourself with the specifics of the Employee Assistance Programme (EAP) model. Be prepared to discuss how you would manage online referrals and provide short-term counselling effectively within this framework.
✨Emphasise Collaboration Skills
Since the role involves working closely with the Case Management team, be ready to share examples of how you've successfully collaborated with other professionals in the past. Highlight your ability to communicate effectively and work as part of a team.
✨Prepare for Language Proficiency Questions
If you are fluent in any of the specified languages, be prepared to discuss your language skills and how they can benefit the role. This could set you apart from other candidates, so don't hesitate to showcase this aspect.
