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For Companies At a Glance
- Tasks: Provide short-term counselling and manage online referrals for client companies.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive network and help others navigate their challenges.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Fluency in multiple languages is a plus; work collaboratively with a dedicated team.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Must be fluent in either of these languages: Bulgarian, Czech, Danish, Hungarian, Italian, Romanian, Ukrainian, Welsh, Mandarin and Cantonese, Portuguese, Latvian, Turkish, Polish, Lithuanian
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Independent EAP Counsellor employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor
✨Tip Number 1
Familiarise yourself with the specific EAP services offered by TELUS Health. Understanding their approach and values will help you align your counselling style with their expectations during any discussions or interviews.
✨Tip Number 2
Highlight your experience in managing online referrals and working collaboratively with case management teams. Be prepared to discuss specific examples of how you've successfully navigated these processes in your previous roles.
✨Tip Number 3
If you speak one of the required languages, make sure to emphasise this skill. Being multilingual can set you apart from other candidates and is a valuable asset in providing support to diverse client companies.
✨Tip Number 4
Prepare to discuss your understanding of workplace dynamics and how they impact mental health. Having insights into organisational issues will demonstrate your ability to provide relevant and effective counselling in an EAP context.
We think you need these skills to ace Independent EAP Counsellor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Independent EAP Counsellor position. Familiarise yourself with the EAP model and how it operates within a corporate context.
Tailor Your CV: Highlight your relevant experience in short-term counselling and ensure your qualifications are clearly stated. Mention any specific accreditations and your language proficiency, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for counselling and your understanding of the EAP framework. Use specific examples from your experience to demonstrate how you meet the qualifications and can contribute to the Case Management team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which are essential traits for a counsellor.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your relevant qualifications and experience during the interview. Discuss your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation, or if you're not accredited, emphasise your diploma level qualification and the 450+ counselling hours you've completed.
✨Demonstrate Your EAP Knowledge
Familiarise yourself with the specifics of short-term counselling within an Employee Assistance Programme (EAP) context. Be prepared to discuss how you manage online referrals and provide timely feedback, as these are key responsibilities of the role.
✨Emphasise Collaboration Skills
Since the role involves working closely with a Case Management team, be ready to share examples of how you've successfully collaborated with others in previous roles. Highlight your ability to communicate effectively and work as part of a team.
✨Prepare for Language Proficiency
If you speak any of the required languages, make sure to mention this during the interview. Being fluent in languages such as Bulgarian, Czech, or Mandarin can set you apart from other candidates and demonstrate your ability to connect with diverse clients.
