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- Tasks: Provide short-term counselling and manage online referrals for client companies.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive network while helping others navigate their challenges.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Fluency in multiple languages is a plus; work collaboratively with a dedicated team.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Must be fluent in either of these languages: Bulgarian, Czech, Danish, Hungarian, Italian, Romanian, Ukrainian, Welsh, Mandarin and Cantonese, Portuguese, Latvian, Turkish, Polish, Lithuanian
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Independent EAP Counsellor employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor
✨Tip Number 1
Familiarise yourself with the specific EAP services offered by TELUS Health. Understanding their approach and values will help you align your experience and skills with what they are looking for in a candidate.
✨Tip Number 2
Network with current or former employees of TELUS Health to gain insights into the company culture and expectations. This can provide you with valuable information that can be used during interviews.
✨Tip Number 3
Prepare to discuss your experience with short-term counselling models, as this is a key requirement for the role. Be ready to share specific examples of how you've successfully managed client cases in a similar context.
✨Tip Number 4
Highlight your IT literacy and familiarity with online referral systems during any discussions. Being able to demonstrate your proficiency with technology will show that you can adapt to their operational needs.
We think you need these skills to ace Independent EAP Counsellor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications and experience in counselling. Emphasise your accreditation and any specific training related to EAP services, as well as your language proficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing emotional support and your understanding of workplace dynamics. Mention your experience with short-term counselling and how you can contribute to TELUS Health's mission.
Highlight Relevant Experience: In your application, detail your post-qualification experience and the number of counselling hours you've completed. Be specific about your roles and responsibilities in previous positions, especially those related to EAP contexts.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a counselling role.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your relevant qualifications and experience during the interview. Discuss your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation, or if you're not accredited, emphasise your diploma level qualification and extensive counselling hours.
✨Demonstrate EAP Knowledge
Familiarise yourself with the specifics of Employee Assistance Programmes (EAP). Be prepared to discuss how you would manage online referrals and provide short-term counselling, as well as your understanding of workplace dynamics.
✨Prepare for Case Management Collaboration
Since collaboration with the Case Management team is key, think of examples from your past experiences where you've successfully worked in a team setting. Be ready to explain how you would communicate effectively and report risk events.
✨Language Proficiency Matters
If you are fluent in any of the specified languages, make sure to mention this during the interview. It can set you apart from other candidates and show your ability to cater to a diverse client base.
