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- Tasks: Provide short-term counselling and manage online referrals for client companies.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive network and help others navigate their challenges.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Fluency in multiple languages is a plus; work collaboratively with a dedicated team.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Must be fluent in either of these languages: Bulgarian, Czech, Danish, Hungarian, Italian, Romanian, Ukrainian, Welsh, Mandarin and Cantonese, Portuguese, Latvian, Turkish, Polish, Lithuanian
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Independent EAP Counsellor employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor
✨Tip Number 1
Familiarise yourself with the specific EAP services offered by TELUS Health. Understanding their approach and values will help you align your responses during any discussions or interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight your experience in managing online referrals and providing short-term counselling. Be ready to share specific examples of how you've successfully navigated similar situations in the past, as this will demonstrate your capability in the role.
✨Tip Number 3
Brush up on your IT skills, especially with Microsoft Word and email systems. Being proficient in these tools is crucial for reporting and communication, so consider doing a quick refresher if it's been a while since you used them.
✨Tip Number 4
If you speak one of the required languages, make sure to mention it prominently in conversations. This can set you apart from other candidates and show your ability to connect with a diverse range of clients.
We think you need these skills to ace Independent EAP Counsellor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Independent EAP Counsellor position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your relevant counselling experience, especially any work within an EAP context. Mention your qualifications and any specific training that aligns with the requirements listed in the job description.
Showcase Language Proficiency: If you are fluent in one of the specified languages, make sure to highlight this prominently in your application. This is a key requirement for the role and can set you apart from other candidates.
Prepare Case Notes Example: Consider preparing a brief example of case notes or feedback you have provided in previous roles. This can demonstrate your ability to provide timely written feedback, which is a crucial part of the job.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your relevant qualifications and experience during the interview. Discuss your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation, or if you're not accredited, emphasise your diploma-level qualification and extensive counselling hours.
✨Demonstrate Your EAP Knowledge
Familiarise yourself with the specifics of the Employee Assistance Programme (EAP) model. Be prepared to discuss how you would manage online referrals and provide short-term counselling effectively within this framework.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle various workplace issues. Think about past experiences where you've successfully navigated similar situations and be ready to share those examples.
✨Emphasise Collaboration Skills
Since the role involves working closely with the Case Management team, be sure to convey your ability to collaborate effectively. Share examples of how you've worked in a team setting to achieve positive outcomes for clients.
