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- Tasks: Provide face-to-face short-term counseling and manage online referrals for clients.
- Company: Join TELUS Health, a leader in EAP services supporting employee well-being.
- Benefits: Enjoy flexible work arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and collaboration.
- Qualifications: Must be an accredited counselor or have significant experience and training.
- Other info: Access to a dedicated consulting room is required for this role.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face to face short-term counselling services to our clients.
About the role
We're seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face to face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
EAP Counsellor (Newcastle- Under-Lyme, UK) employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EAP Counsellor (Newcastle- Under-Lyme, UK)
✨Tip Number 1
Familiarize yourself with the EAP model and its specific requirements. Understanding how short-term counseling works in an EAP context will help you demonstrate your fit for the role during any discussions.
✨Tip Number 2
Network with other professionals in the field. Engaging with fellow counselors or joining relevant online forums can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience with managing online referrals and collaborating with case management teams. Highlighting specific examples from your past work can set you apart from other candidates.
✨Tip Number 4
Ensure you have a suitable consulting room ready for client sessions. Being able to demonstrate that you have a professional and private space will show your commitment to providing quality service.
We think you need these skills to ace EAP Counsellor (Newcastle- Under-Lyme, UK)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the EAP Counsellor position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in short-term counseling and any relevant qualifications. Mention specific examples of how you've managed online referrals or collaborated with case management teams.
Showcase Your Skills: Demonstrate your IT literacy and proficiency with Microsoft Word and online systems in your application. Provide examples of how these skills have helped you in previous roles.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for joining TELUS Health. Mention why you are particularly interested in working within an EAP context.
How to prepare for a job interview at TELUS Health
✨Showcase Your Counseling Experience
Be prepared to discuss your previous counseling roles and how they relate to the short-term model required for this position. Highlight specific cases where you successfully managed client referrals and provided effective support.
✨Demonstrate IT Proficiency
Since the role requires managing online referrals and using various systems, be ready to talk about your experience with Microsoft Word and other relevant software. You might even want to mention any specific tools you've used in past roles.
✨Understand EAP Context
Familiarize yourself with the Employee Assistance Program (EAP) framework. Be ready to discuss how you can apply your skills within this context and how you understand the dynamics of workplace issues.
✨Collaborative Mindset
This role involves working closely with the Case Management team. Prepare examples that demonstrate your ability to collaborate effectively with others, especially in a counseling or clinical setting.
