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- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team focused on mental health and workplace wellbeing.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Work in a dedicated consulting room with privacy and professional support.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face to face short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face to face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
EAP Counsellor (Lancashire, UK) employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EAP Counsellor (Lancashire, UK)
✨Tip Number 1
Make sure to network with professionals in the EAP field. Attend local workshops or seminars related to counselling and mental health, as this can help you connect with potential colleagues and employers who might have insights into the role.
✨Tip Number 2
Familiarise yourself with the specific requirements of the role, especially the short-term counselling model. Understanding how to effectively manage online referrals and collaborate with a Case Management team will set you apart from other candidates.
✨Tip Number 3
Consider reaching out directly to the TELUS Health Talent Acquisition Specialist via LinkedIn. A direct message expressing your interest and asking insightful questions about the role can demonstrate your enthusiasm and initiative.
✨Tip Number 4
Stay updated on current trends in workplace mental health and EAP services. Being knowledgeable about recent developments can help you engage in meaningful conversations during interviews and show that you're committed to the field.
We think you need these skills to ace EAP Counsellor (Lancashire, UK)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the EAP Counsellor position. Tailor your application to highlight your relevant experience in short-term counselling and managing online referrals.
Highlight Relevant Qualifications: Make sure to emphasise your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation, or any equivalent qualifications. If you are not accredited, clearly outline your diploma level qualification, professional membership, and relevant counselling hours.
Showcase Your Skills: In your CV and cover letter, demonstrate your IT literacy and ability to work collaboratively with a Case Management team. Provide examples of how you've managed risk events and delivered timely feedback in previous roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that connects your experience and skills to the specific needs of TELUS Health. Mention your understanding of workplace issues and organizational dynamics, and express your enthusiasm for joining their Clinical Affiliates Network.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation during the interview. If you're not accredited, emphasise your diploma-level qualification and relevant experience, including your 450+ counselling hours.
✨Demonstrate Your EAP Knowledge
Familiarise yourself with the specifics of short-term counselling within an Employee Assistance Programme (EAP) context. Be prepared to discuss how you would manage online referrals and collaborate with a Case Management team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle risk events and provide timely feedback. Think of examples from your past experience where you've successfully navigated similar situations.
✨Emphasise IT Literacy
Since the role requires proficiency in Microsoft Word and online systems, be ready to discuss your experience with these tools. Mention any specific software you've used in previous roles to manage case notes or client communications.
