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- Tasks: Provide face-to-face short-term counseling and manage online referrals for clients.
- Company: Join TELUS Health, a leader in EAP services supporting employee well-being.
- Benefits: Enjoy flexible work arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and collaboration.
- Qualifications: Must be an accredited practitioner or have significant counseling experience.
- Other info: Access to a dedicated consulting room is required for this role.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face to face short-term counselling services to our clients.
About the role
We're seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face to face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
EAP Counsellor (Lancashire, UK) employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EAP Counsellor (Lancashire, UK)
✨Tip Number 1
Make sure to highlight your experience in short-term counseling during the interview. Be prepared to discuss specific cases where you successfully managed client needs within a limited timeframe.
✨Tip Number 2
Familiarize yourself with the EAP model and its unique challenges. Understanding how to navigate workplace dynamics will set you apart as a candidate who can effectively support employees.
✨Tip Number 3
Demonstrate your IT literacy by discussing your experience with online referral systems and case management tools. Being tech-savvy is crucial for managing referrals efficiently.
✨Tip Number 4
Prepare to discuss your collaborative approach with case management teams. Share examples of how you've worked with others to ensure comprehensive care for clients.
We think you need these skills to ace EAP Counsellor (Lancashire, UK)
Some tips for your application 🫡
Highlight Relevant Qualifications: Make sure to clearly outline your qualifications, especially your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation. If you are not accredited, emphasize your diploma level qualification and relevant experience.
Showcase Counseling Experience: Detail your post-qualification experience and the number of counseling hours you've completed. This will demonstrate your capability to provide short-term counseling effectively.
Emphasize IT Skills: Since the role requires proficiency in Microsoft Word and online systems, mention any relevant IT skills you possess. This can include experience with case management software or other digital tools.
Demonstrate Collaborative Skills: Provide examples of how you've worked collaboratively with teams in previous roles. This is crucial for the position as it involves working closely with the Case Management team.
How to prepare for a job interview at TELUS Health
✨Showcase Your Counseling Experience
Be prepared to discuss your previous counseling roles and how they relate to the short-term model required for this position. Highlight specific cases where you successfully managed client needs and provided effective support.
✨Demonstrate IT Proficiency
Since the role requires managing online referrals and using various systems, be ready to talk about your experience with Microsoft Word and other relevant software. You might even want to mention any specific tools you've used in past roles.
✨Understand EAP Context
Familiarize yourself with the Employee Assistance Program (EAP) framework. Be ready to discuss how you would approach counseling within this context and how you can contribute to the overall well-being of employees in a corporate setting.
✨Collaborative Mindset
Emphasize your ability to work as part of a team, especially with the Case Management team. Share examples of how you've collaborated with others in the past to enhance client outcomes and ensure comprehensive care.
