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- Tasks: Provide face-to-face short-term counseling and manage online referrals for clients.
- Company: Join TELUS Health, a leader in EAP services supporting employee well-being.
- Benefits: Enjoy flexible work arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and collaboration.
- Qualifications: Must be an accredited practitioner or have significant counseling experience.
- Other info: Access to a dedicated consulting room is required for this role.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face to face short-term counselling services to our clients.
About the role
We're seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face to face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
EAP Counsellor (Cambridge, UK) employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EAP Counsellor (Cambridge, UK)
✨Tip Number 1
Familiarize yourself with the EAP model and its specific requirements. Understanding how short-term counseling works in an organizational context will help you demonstrate your fit for the role during interviews.
✨Tip Number 2
Network with other professionals in the field. Engaging with fellow counselors or joining relevant online forums can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience with managing online referrals and collaborating with case management teams. Highlighting specific examples from your past work can set you apart from other candidates.
✨Tip Number 4
Showcase your IT literacy by being ready to discuss your proficiency with Microsoft Word and online systems. Being tech-savvy is crucial for managing client information and communication effectively.
We think you need these skills to ace EAP Counsellor (Cambridge, UK)
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and qualifications required for the EAP Counsellor position. Familiarize yourself with the short-term counseling model and the specific needs of client companies.
Highlight Relevant Experience: In your application, emphasize your relevant counseling experience, especially any work within an EAP context. Mention your accreditation and the number of counseling hours you've completed to demonstrate your qualifications.
Showcase IT Skills: Since the role requires proficiency in Microsoft Word and online systems, mention any relevant IT skills or experiences that showcase your ability to manage online referrals and documentation effectively.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the job description. Use keywords from the job listing to ensure your application stands out and aligns with what TELUS Health is looking for.
How to prepare for a job interview at TELUS Health
✨Showcase Your Counseling Experience
Be prepared to discuss your previous counseling roles and the specific techniques you used. Highlight your experience with short-term counseling models, as this is crucial for the role.
✨Demonstrate IT Proficiency
Since the role requires managing online referrals and using various systems, be ready to talk about your experience with Microsoft Word and other online tools. You might even want to mention any specific software you've used in past roles.
✨Understand EAP Context
Familiarize yourself with the Employee Assistance Program (EAP) framework. Be ready to discuss how you would handle workplace issues and organizational dynamics, as these are key aspects of the role.
✨Prepare for Collaboration Questions
Since collaboration with the Case Management team is essential, think of examples from your past where you successfully worked with others. This will show your ability to work as part of a team.
