At a Glance
- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Other info: Work in a dedicated consulting room with privacy and professional support.
- Why this job: Be part of a supportive team that values mental health and personal growth.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
The predicted salary is between 36000 - 60000 € per year.
StudySmarter Expert Advice🤫
We think this is how you could land EAP Counsellor (Cambridge, UK)
✨Tip Number 1
Familiarise yourself with the EAP model and its specific requirements. Understanding how short-term counselling works within an organisational context will help you demonstrate your suitability for the role during any discussions.
✨Tip Number 2
Network with current or former EAP counsellors to gain insights into the role and the company culture at TELUS Health. This can provide you with valuable information that you can use to tailor your approach when you connect with the hiring team.
✨Tip Number 3
Prepare to discuss your experience with managing online referrals and collaborating with case management teams. Being able to share specific examples of your past work in these areas will showcase your readiness for the position.
✨Tip Number 4
Stay updated on workplace issues and organisational dynamics, as these are crucial in EAP counselling. Showing that you understand the challenges employees face in a corporate environment will set you apart from other candidates.
We think you need these skills to ace EAP Counsellor (Cambridge, UK)
Some tips for your application 🫡
Understand the Role:Familiarise yourself with the responsibilities of an EAP Counsellor. Highlight your experience in providing short-term counselling and managing online referrals in your application.
Tailor Your CV:Ensure your CV reflects your qualifications, including any relevant accreditations like BACP or UKCP. Emphasise your post-qualification experience and the number of counselling hours you've completed.
Craft a Compelling Cover Letter:Write a cover letter that showcases your understanding of workplace issues and your ability to work collaboratively. Mention specific examples of how you've successfully managed client cases in the past.
Proofread Your Application:Before submitting, carefully proofread your application for any errors. Ensure that all information is accurate and that your documents are formatted professionally.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation during the interview. If you're not accredited, emphasise your diploma-level qualification and relevant experience, including your 450+ counselling hours.
✨Demonstrate Your Short-Term Counselling Skills
Be prepared to discuss your experience with short-term counselling models. Share specific examples of how you've effectively managed client cases within a limited timeframe, showcasing your ability to provide impactful support.
✨Familiarise Yourself with EAP Context
Understand the unique aspects of Employee Assistance Programmes (EAP). Be ready to discuss how you can address workplace issues and organisational dynamics, as this knowledge will be crucial in your role.
✨Prepare for Collaboration Questions
Since the role involves working closely with the Case Management team, think of examples that demonstrate your collaborative skills. Highlight instances where you've successfully worked with others to achieve positive outcomes for clients.
