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- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and personal growth.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Work in a dedicated consulting room with privacy and professional support.
The predicted salary is between 36000 - 60000 £ per year.
Get AI-powered advice on this job and more exclusive features. Direct message the job poster from TELUS Health Talent Acquisition Specialist at TELUS Digital | Recruiting for TELUS Health || Hiring for UK, Ireland, Netherlands & International About TELUS Health We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face to face short-term counselling services to our clients. About the role We\’re seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face to face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team. Key Responsibilities: Manage online referrals promptly Provide short-term counseling to clients Offer timely written/verbal feedback and case notes Report risk events to the Case Management Team Qualifications and Requirements: BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours Ability to work within a short-term counseling model in an EAP context Access to a suitable, dedicated consulting room with appropriate privacy and waiting area IT literacy, including proficiency with Microsoft Word, email, and online systems Understanding of organizational dynamics and workplace issues Ability to work collaboratively with the Case Management team Seniority level Not Applicable Employment type Contract Job function Health Care Provider Industries Health and Human Services #J-18808-Ljbffr
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EAP Counsellor (Cambridge, UK)
✨Tip Number 1
Familiarise yourself with the EAP model and its specific requirements. Understanding how short-term counselling works within an organisational context will help you demonstrate your suitability for the role during any discussions.
✨Tip Number 2
Network with current or former EAP counsellors to gain insights into the role and the company culture at TELUS Health. This can provide you with valuable information that you can use to tailor your approach when you connect with the hiring team.
✨Tip Number 3
Prepare to discuss your experience with managing online referrals and collaborating with case management teams. Being able to share specific examples of your past work in these areas will showcase your readiness for the position.
✨Tip Number 4
Stay updated on workplace issues and organisational dynamics, as these are crucial in EAP counselling. Showing that you understand the challenges employees face in a corporate environment will set you apart from other candidates.
We think you need these skills to ace EAP Counsellor (Cambridge, UK)
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of an EAP Counsellor. Highlight your experience in providing short-term counselling and managing online referrals in your application.
Tailor Your CV: Ensure your CV reflects your qualifications, including any relevant accreditations like BACP or UKCP. Emphasise your post-qualification experience and the number of counselling hours you've completed.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of workplace issues and your ability to work collaboratively. Mention specific examples of how you've successfully managed client cases in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any errors. Ensure that all information is accurate and that your documents are formatted professionally.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation during the interview. If you're not accredited, emphasise your diploma-level qualification and relevant experience, including your 450+ counselling hours.
✨Demonstrate Your Short-Term Counselling Skills
Be prepared to discuss your experience with short-term counselling models. Share specific examples of how you've effectively managed client cases within a limited timeframe, showcasing your ability to provide impactful support.
✨Familiarise Yourself with EAP Context
Understand the unique aspects of Employee Assistance Programmes (EAP). Be ready to discuss how you can address workplace issues and organisational dynamics, as this knowledge will be crucial in your role.
✨Prepare for Collaboration Questions
Since the role involves working closely with the Case Management team, think of examples that demonstrate your collaborative skills. Highlight instances where you've successfully worked with others to achieve positive outcomes for clients.
