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- Tasks: Provide face-to-face short-term counseling and manage online referrals for clients.
- Company: Join TELUS Health, a leader in EAP services supporting employee well-being.
- Benefits: Enjoy flexible work arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and collaboration.
- Qualifications: Must be an accredited practitioner or have significant counseling experience.
- Other info: Access to a dedicated consulting room is required for this role.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face to face short-term counselling services to our clients.
About the role
We're seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face to face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
EAP Counsellor (Cambridge, UK) employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EAP Counsellor (Cambridge, UK)
✨Tip Number 1
Make sure to highlight your experience in short-term counseling during the interview. Be prepared to discuss specific cases where you successfully managed client needs within a limited timeframe.
✨Tip Number 2
Familiarize yourself with the EAP model and its unique challenges. Understanding how to navigate workplace dynamics will set you apart as a candidate who can effectively support employees in a corporate environment.
✨Tip Number 3
Demonstrate your IT literacy by being comfortable with online referral systems and Microsoft Word. You might be asked about your experience with these tools, so having examples ready can show your readiness for the role.
✨Tip Number 4
Collaboration is key in this role, so be prepared to discuss how you've worked with other professionals in the past. Share examples of how you’ve effectively communicated and collaborated with case management teams.
We think you need these skills to ace EAP Counsellor (Cambridge, UK)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the EAP Counsellor position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in short-term counseling, especially within an EAP context. Mention any relevant qualifications and your accreditation status clearly.
Showcase IT Proficiency: Since the role requires IT literacy, include specific examples of your proficiency with Microsoft Word, email, and online systems in your application. This can set you apart from other candidates.
Collaborative Skills: Demonstrate your ability to work collaboratively with teams, particularly in case management. Provide examples of past experiences where you successfully worked with others to achieve a common goal.
How to prepare for a job interview at TELUS Health
✨Showcase Your Counseling Experience
Be prepared to discuss your previous counseling experiences in detail. Highlight specific cases where you successfully managed short-term counseling and how you adapted your approach to meet client needs.
✨Demonstrate IT Proficiency
Since the role requires managing online referrals and using various IT systems, be ready to talk about your experience with Microsoft Word and other relevant software. You might even want to mention any specific tools you've used in your previous roles.
✨Understand EAP Context
Familiarize yourself with the Employee Assistance Program (EAP) model. Be ready to explain how you would apply short-term counseling techniques within this framework and how you can contribute to the overall well-being of employees.
✨Collaborative Mindset
Emphasize your ability to work collaboratively with a Case Management team. Prepare examples of how you've worked with other professionals in the past to provide comprehensive support to clients.
