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- Tasks: Provide short-term counselling and manage online referrals for client companies.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible online work options and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and workplace dynamics.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Access to a private consulting room is required for this role.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face-to-face short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Counsellor- online work employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counsellor- online work
✨Tip Number 1
Familiarise yourself with the specific requirements of the role, especially the qualifications and experience needed. Make sure you can clearly articulate how your background aligns with these expectations during any discussions.
✨Tip Number 2
Network with other professionals in the counselling field, particularly those who have experience in EAP services. They can provide valuable insights and may even refer you to opportunities within their networks.
✨Tip Number 3
Prepare to discuss your approach to short-term counselling and how you manage online referrals. Having specific examples ready will demonstrate your capability and understanding of the role.
✨Tip Number 4
Showcase your IT skills by being proficient with the tools mentioned in the job description. Familiarity with Microsoft Word and online systems will be crucial, so consider brushing up on these before your interview.
We think you need these skills to ace Counsellor- online work
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications and experience in counselling. Emphasise your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation, as well as your post-qualification experience and counselling hours.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities of the role. Mention your experience with online referrals and short-term counselling, and how you can contribute to the Case Management team.
Showcase IT Proficiency: Since the role requires IT literacy, include examples of your proficiency with Microsoft Word, email, and any online systems you've used in your previous roles. This will demonstrate your readiness for the digital aspects of the job.
Highlight Collaborative Skills: In your application, mention any past experiences where you successfully collaborated with teams, especially in a counselling or EAP context. This will show your ability to work effectively with the Case Management team.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your relevant qualifications, such as your BACP/UKCP/COSCA/BPS or equivalent accreditation. If you're not accredited, emphasise your diploma and the extensive counselling hours you've completed.
✨Demonstrate Your Experience
Be prepared to discuss your experience in short-term counselling, especially within an EAP context. Share specific examples of how you've managed online referrals and provided effective support to clients.
✨Familiarise Yourself with the Company
Research TELUS Health and their approach to EAP services. Understanding their values and how they operate will help you align your answers with what they are looking for in a candidate.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle risk events and collaborate with a Case Management team. Think of past experiences where you successfully navigated similar situations and be ready to share those stories.
